[Resolved]  Bata India — Defective Ambassador Shoes

Address: Bangalore, Karnataka

I purchased a Bata Ambasador shoe on 31/1/2015 from the Bata Store on Coles Road, Frazer Town, Bangalore. The cost of the shoe was INR2999. To my utter shock I find that the soles of the shoes are both peeling off within a matter of just 4 months. I approached the store and the store manager has expressed helplessness and asked me to contact the customer service. Thereafter I sent an email to the customer service id to which there is not even an acknowledgemetn till date (4 days) This is totally unbecoming of a reputed company like Bata to sell defective shoes. Pl look into the matter urgently and replace the defective shoe immediately regards Sachin R [protected]
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Complaint marked as Resolved 
Bata India customer support has been notified about the posted complaint.
Verified Support
Jun 09, 2015
Bata India Customer Care's response
Hi Sachin, we regret the inconvenience caused to you. Your issue has been shared with our Customer service team and they will revert back to you at the earliest.
 
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