I have purchased a pair of hush puppies shoes article no.[protected] for Rs..4500/- from BATA showroom Sector-22 Chandigarh 6 or 7 months back..as I am regular customer of Bata for the last 30 years I have not retained the original bill.
I regret to complaint that the shoe developed cracks in the lower as well as in upper portion. the matter was brought to the notice of manager of your Sector 22 Chandigarh showroom. He endorsed the cracks in the shoe and advised me to address the complaint with customer care centre for free replacement.
Please do the needful at the earliest possible.
Thanks
Rajeev Kumar
[protected]
House No 368 Phase IV Mohali
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Complaint marked as Resolved
Bata India customer support has been notified about the posted complaint.
Verified Support
May 06, 2015
Bata India Customer Care's response Hi Rajeev, we regret the inconvenience caused to you. Your complaint is shared with the customer service department and they will revert back to you at the earliest.
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