[Resolved] Bata India — Ladies Handbag/Bad experience

[Resolved] Bata India — Ladies Handbag/Bad experience

M manasdas1981 from Chandigarh, Chandigarh Oct 29, 2014

Dear Sir/Madam, I have purchased a ladies handbag @ Rs.1500/- after discount(50%) from Sector-19C Chandigarh on 28.10.14. Ist time I brought the product from Bata Showroom. I have not known the rules and regulations/exchange policies of the product also not mentioned in display board. The handbag not suitable for storage some items and the sales man not properly guide nor disclose the return/exchange policy. When I Was going to showroom at 7.30 pm on 28.10.14 that to exchange the product the manager denied to do the same. Kindly intervene the matter in higher level and permit to exchange the product. As a esteemed organisation Bata india please kindly do the needful at the earliest. NAME-MANAS KUMAR DAS MOBILE-[protected] [protected]@hotmail.com Was this information helpful? No (0) Yes (0)
Complaint marked as Resolved Bata India customer support has been notified about the posted complaint. Verified Support Oct 29, 2014 Bata India Customer Care's response Dear Customer, We regret any inconvenience caused to you. Please contact Customer Care at our toll free number[protected] or send us an email to customer.[protected]@bata.co.in. In case you have already registered the complaint with us, kindly share the complaint number provided to you. Our customer service team will address your queries related to Bata products, in the best possible manner. Best Regards, Bata Customer Service
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Bata India Customer Care

from Mumbai, Maharashtra

Oct 29, 2014

Verified Support

Dear Customer,

We regret any inconvenience caused to you. Please contact Customer Care at our toll free number[protected] or send us an email to customer.[protected]@bata.co.in. In case you have already registered the complaint with us, kindly share the complaint number provided to you. Our customer service team will address your queries related to Bata products, in the best possible manner.

Best Regards,
Bata Customer Service