[Resolved]  Bata India — misbehaviour and use of threatening words by the owner

Address: Kurukshetra, Haryana

Today i want to complaint about a severe treachery done with us. We are the residents of Kurukshetra city. And we are a very regular customer at our nearby Bata showroom, located in the premises of kessel mall kurukshetra. Few weeks back we went there with kids and bought a pair of shoe and did the billing. But unfortunately we forgot to collect the shoes. After 15 min. Of coming out of the mall we realised our mistake and call the showroom and asked them to safe keep our shoe piece and we will collect them the next time. Last week my mom and me went to this shop and told the entire incident to the owner. His assistant recognised us and even the shoe pair we bought. But the owner asked us to come in a few days time, saying that the person who sold us the pair of shoe is absent. We believing him went back to our home. Today when we went there, the owner completely changed and talked with me and my mother very rudely and said that there was no shoe bought and he will give us nothing. On top of that he pointed finger at us two ladies and talked very rudely, saying he does not need customers like us. I would like to know what was his reason for misbehaviour and why is he not giving us our shoe pair which we bought back, even his staff earlier recognised us and even told his owner that we bought the pair and forgot it. I really want to know why men can not respect women in this society and okay forget about shoe pair but there should be some kind of mannerism in which you deal with customers. I would like if some action could be taken against this store. thank you