[Resolved] Bata India — Misbehaviour during replacement of goods.

cakhushboo

from Kolkata, West Bengal

Jun 16, 2014

Address: Kolkata, West Bengal

I had purchased Dr. Schols sandals from bata from kolkata at espland branch near grand hotel. I replaced because it stiches were opened in a week. So i went for replacement of my sandals. The behaviour of staff and the person sitting in the cash counter was so verse with me and they dont even give me my size of sandals in time. They waste one and half hour time. They dont even talk to me properly and they serve other customers and they are not listening to me. This type of behaviour with their customers are ridiculous. I am very much unsatisfied with their service. I have purchased the sandals of Rs 2000 but they behave as if i am buying the goods at free of cost.

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Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Jun 16, 2014

Bata India Customer Care's response Dear Customer, Thank you for the feedback. We regret the inconvenience caused to you. Please contact Customer Care at our toll free number[protected] or send us an email to customer.[protected]@bata.co.in. In case if you have already registered the complaint with us kindly share the complaint no. provided to you. Our customer service team will address your queries related to Bata products, in the best possible manner. Best regards Bata Customer Service

Verified Support

Jun 19, 2014

Bata India Customer Care's response Dear Customer, we hope as per the last response you must have contacted the customer service team through toll free or Email. Pls provide the complaint number/ reference number so that customer service team can take up the query in best possible manner. We will be happy to help you

Verified Support

Jun 23, 2014

Bata India Customer Care's response Dear Customer, Since we have not heard from you, we are closing this complaint for now. In case you require any further assistance, please contact Customer Care at our toll free number[protected] or send us an email to customer.[protected]@bata.co.in. Our customer service team will address your queries related to Bata products in the best possible manner.