[Resolved] Bata India — NO REVERT TO ESCALATED CONCERNS REGARDING FAULTY PRODUCT

REEBHUMIKA

from New Delhi, Delhi

May 19, 2015

Address: New Delhi, Delhi

Hi We had bought a hush puppies shoe from Bata Store for around 4500 INR. Within a month the sole got detached from the shoe. When asked for replacement they replaced the shoe after repetitive follow ups but again the sole got detached of the new shoe as well. We again escalated on emails, facebook page and calls and later they asked us to courier the shoe to them in their gurgaon office. We did it on our own expense last month and till date revert is awaited. We are tired of escalating but there is no revert. Regretting spending such huge amount on this shoe. Request you to assist. emails and escalation details can be shared when asked. Regards Reebhumika

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Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

May 23, 2015

Bata India Customer Care's response Dear customer, we regret the inconvenience. Please share your contact number and email with us so we can connect with you directly and provide you the resolution to your concern.