[Resolved]  Bata India — non availability of bonus points and rude behavior of branch manager

purchased shoes under shareholders discount coupon on 29.5.15 at Fort branch Recd a SMS mob [protected] 50 bonus points valid for 30 days when went to kharghar br to avail discount on 29.6.15, bonus points reduced to 8.No explanation from branch manager or the person at customer care that how 50 reduced to 8.In SMS no mention of validity as starting from purchase bill date . If period expired how come balance of 8 remains