[Resolved]  Bata India — Nor product delivered nor money refunded

Address: Paschim Medinipur, West Bengal

I ordered for a chappals on 20 Oct 14 vide order ID No 12042630. Payment was also made on the same date through internet banking. When I did not receive my product for 10 days. I called their customer service 30 Oct 2014, they gave me a complaint ID 300448 and promised my problem will be solved in 5 days. But 5 days passed nor my complaint solved nor any bata representative contacted me. Again I called the customer service on 05 Nov 14, they again gave me a complaint ID 303549 and again made a false promise that my problem will be solved in 5 days. But 6 days have passed nor my complaint solved nor any bata representative contacted me. Now it is understood that I will never receive my order. I just want my money back and nothing more. If I does not get the same back I will think that this is also policy of bata to rob money indirectly from bata customers. ANKIT SEN Mobile No [protected]