[Resolved] Bata India — POOR QUALITY of Shoe

Dhanpal1

from Gurgaon, Haryana

Feb 4, 2015

Address: Hyderabad, Andhra Pradesh

Hi Sir, We have been using bata product since child hood. But now the Quality of product has reall gone down. I have purchased a pair of 7in Shoes 3 week back ( @999/- RS) from Bata Show room located at Suryodaya Colony, LB Nagar, Hyderabad, Telangana . The shoes has developed cracks on the top surface where the foot folds. This is completely unacceptable. Give me a reason why we should we trust the Brand any longer.

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Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Feb 04, 2015

Bata India Customer Care's response Hi Dhanpal, We regret the inconvenience caused to you and also like to thank you for bringing this to our attention.Please share your contact number with us so we can connect with you and provide you the resolution to your complaint. Regards, Bata Customer Service

Verified Support

Feb 05, 2015

Bata India Customer Care's response Hi Dhanpal, thanks for sharing the contact details with us. Our customer service team will contact you at the earliest.

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Comments

Dhanpal1

from Gurgaon, Haryana

Feb 4, 2015

+91 [protected]

Bata India Customer Care

from Mumbai, Maharashtra

Feb 5, 2015

Verified Support

Hi Dhanpal,

Thanks for sharing your contact details. Our customer service team will contact you at the earliest.

sushil kuma

from Delhi, Delhi

Mar 27, 2015

The quality for which BATA was known earlier, i think there is no one to care for that now .

Just after use of 3 months all stitches has been come out, and there is no one to exchange or repair, when we approached to the company they said warranty is just valid for 2 months not beyond that.

It's very painful to see such product has been sold by BATA with out any quality check..