[Resolved]  Bata India — Product damaged with in 10 days of purchase

Address: Jammu, Jammu and Kashmir

Dear Sir/ Madam Myself Dr Sumit Sanotra, I am regular costumer of bata India. I had purchased a Bag for my mother on mother day on[protected] vide memu no. F[protected] from your store at purani mandi Jammu. But the skin of the bag got damaged after the purchase of 10 days. Now the store refused to change it, because at that date the store was offering an discount of 20%. Now I have one question to esteemed company like Bata, is it a crime to purchase discounted product. If one can spend 1500 for a product, that it hardly matters for one to pay another 20 % (ie rs 300). Therefore It is my humble request to the company please do the needful as soon an possible. with regards Dr Sumit
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Complaint marked as Resolved 
Bata India customer support has been notified about the posted complaint.
Verified Support
Jun 08, 2015
Bata India Customer Care's response
Hi Sumit, we regret the inconvenience. Please message us your contact number and email so we can contact you directly and provide you the resolution to your concern.
 
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