[Resolved] Bata India — Regarding defective products

johnsonp

from Chennai, Tamil Nadu

Aug 30, 2014

Address: Chennai, Tamil Nadu

Dear Sir, I have purchased one Bata shoe Model No[protected], 43" @ RS-1699/ AT T.NAGER SHOW ROOM ON LAST 45 DAYS BEFORE FROM CASH .But after 35 days left leg product is totally broken the leather part & both are backside totally broken leather part, baddly condition.Now it is not using condition, please rectify this product as soon as possible, what because last 5 Years I valuable customer to you only.please needful favourably.

Warm regards
Dr.P.Johnson
No-75/55,
East Jones Road
Mosque Garden,
Saidapet, Chennai-600015.
South India.
Cell+ 91 [protected].

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Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Sep 01, 2014

Bata India Customer Care's response Dear customer Thank you for your feedback. We regret any inconvenience caused to you. Please contact Customer Care at our toll free number[protected] or send us an email to customer.[protected]@bata.co.in. In case you have already registered the complaint with us, kindly share the complaint number provided to you. Our customer service team will address your queries related to Bata products, in the best possible manner. Best regards Bata Customer Service

Verified Support

Sep 03, 2014

Bata India Customer Care's response Dear Customer, We hope as per the last response you must have contacted the customer service team through toll free or Email. Pls provide the complaint number/ reference number so that customer service team can take up the query in best possible manner. We will be happy to help you.

Verified Support

Sep 05, 2014

Bata India Customer Care's response Dear Customer, we have already sent you an amicable resolution on your email id registered with us. Kindly Check. Thank You