[Resolved]  Bata India — replacement

Address: Karimnagar, Andhra Pradesh

I have purchased chappals worth of rs. 999 / - on 16. 06. 2015 and paid rs. 1000 / - after a gap of two days i found that damaged chappals i have taken and i went back to the show room and asked to replace but he didnot considered my request and said used will not take back and get it repaired and i said ok repair the chappals and give me as new one because i hardly wear those only two days, when i went back to take my chappals horrible to say they just paste some gum ande gave it to me, i said i dont want those chappals, give it as fully repaired that is total sheet of foot to be repaired or else give me same model new one, but he dont accept any of both he simply saying nothing will be done more than of this, if you look the chappals it is clearly looks like those o[censored]sing for the last 6 months. My request is to please replace or got it repaired as new one because with in two of my return how can i expect a repaired one looking like 6 months old please consider my request and do the needful

Ravikumar
Working as deputy manager, state bank of india, rbo karimnagar - 505001
Mail: ravikumar. [protected]@sbi. Co. In
[protected] - - [protected]
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Complaint marked as Resolved 
Bata India customer support has been notified about the posted complaint.
Verified Support
Jul 14, 2015
Bata India Customer Care's response
Dear customer, we regret the inconvenience caused to you. Your issue has been shared with our Customer service team and they will revert back to you at the earliest.
 
2 Comments

Comments

Sir its been pending for too long.Kindly resolve the complaint at the earliest.

Ravi Kumar

Working as deputy manager, state bank of india, rbo karimnagar - 505001
Mail: ravikumar. [protected]@sbi. Co. In
[protected] - - [protected]
sir plz resolve my problem, waiting for replacement, its very long pending issue

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