[Resolved]  Bata India — Replacement of Bata Shoe

Address: Gurgaon, Haryana

Dear Sir I bought shoe from Bata Showroom (store code:03847, Good Earth City Center, Sec-47, Gurgaon) on 13th April'2015 for Rs 1700 by paying cash. In less than 2 months both the inner sole and outer sole has got separated completely. The outer sole has come out totally. (Please see photograph attached) I have been using Bata products since long but problem of this kind has appeared for the first time and is shocking. I went to the shopkeeper at Bata Showroom, Good Earth City Center, Sec-47, Gurgaon for shoe replacement but he said that I have to write here. Also I remember that on the Shoe box it was written that the product has been manufactured in China, but I am sure Bata would not compromise on its high quality standard. So I request you to immediately arrange for shoe replacement/refund. Incase you need any more information please let me know. Regards Ashish Sinha [protected] Address : CW 58, Ground Floor, Malibu Town Gurgaon, Pin-122001 Haryana
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Complaint marked as Resolved 
Bata India customer support has been notified about the posted complaint.
Verified Support
Jun 09, 2015
Bata India Customer Care's response
Hi Ashish, we regret the inconvenience caused to you. Your complaint is shared with the customer service department and they will revert back to you at the earliest
 
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Issue was resolved by BATA 15 days from date of complaint. Well Done !

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