[Resolved]  Bata India — Replacement of shoe as per original colour and size.

I had purchased Shoe bearing Art No. 461 9647 and Art. Name Sport for my daughter vide cash Memo No. [protected] dated 11/ 05/2014 but unfortunately it had defective manufacturing and deposited in the out let vide A4C00388 dated 16/06/2014 for replacement. Now the out let staffs are telling that they are not sure when they will make available the same colour and size of shoe. please let me know when I shall get replacement.
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Complaint marked as Resolved 
Bata India customer support has been notified about the posted complaint.
Verified Support
Jun 19, 2014
Bata India Customer Care's response
Dear Customer, Thank you for the feedback. We regret the inconvenience caused to you. Please contact Customer Care at our toll free number[protected] or send us an email to customer.[protected]@bata.co.in. In case if you have already registered the complaint with us kindly share the complaint no. provided to you. Our customer service team will address your queries related to Bata products, in the best possible manner. Best regards Bata Customer Service
Verified Support
Jun 23, 2014
Bata India Customer Care's response
Dear Customer, we hope as per the last response you must have contacted the customer service team through toll free or Email. Pls provide the complaint number/ reference number so that customer service team can take up the query in best possible manner. We will be happy to help you
Verified Support
Jun 26, 2014
Bata India Customer Care's response
Dear Customer, Since we have not heard from you, we are closing this complaint for now. In case you require any further assistance, please contact Customer Care at our toll free number[protected] or send us an email to customer.[protected]@bata.co.in. Our customer service team will address your queries related to Bata products in the best possible manner.
 
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