[Resolved]  Bata India — replacement request

Address: Kolkata, West Bengal

Helo Sir, I'v sent a mail on customer.[protected]@bata.co.in onThu, Sep 4, 2014 at 1:58 PM but i dint get any feedback from your end! I purchased a Bata power shoe [protected]x152(09) from M/S Bata India Limited, 6/4, Lindsay Street, Kolkata - 7000087, on the date 05 /07 / 2014 . Cst no [protected](c) Tin no [protected] Cash memo #[protected]/1/0280 cashier : MGR The codition of the shoe is very bad right now within two months. i used the shoe hardly 5-6 times for jogging. But the shoe crackd totally. i purchase the shoe during the sale time. the salesman convinced me that the shoe is as good as the fresh one and there will be no problem in future. our family is die hard Bata fan. From childhood I'm using Bata shoe and jogging shoe. But i never faced such a problem. All the shoe i used more than year but no problem. but this shoe cracked wdn 2 months. i cant use the shoe any more the condition is very bad i used it only 5to 6 times. i visit the Lindsay showroom few days back but they refused to replace it. This is my earnest reqst to you sir plz replace the shoe as our trust remain the same on Bata company. Warm Regards Aasif Mandal [protected] Senior Reporter Kolkata TV
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Complaint marked as Resolved 
Bata India customer support has been notified about the posted complaint.
Verified Support
Sep 08, 2014
Bata India Customer Care's response
Dear customer Thank you for your feedback. We regret any inconvenience caused to you. Please contact Customer Care at our toll free number[protected] or send us an email to customer.[protected]@bata.co.in. In case you have already registered the complaint with us, kindly share the complaint number provided to you. Our customer service team will address your queries related to Bata products, in the best possible manner. Best regards Bata Customer Service
Verified Support
Sep 11, 2014
Bata India Customer Care's response
Dear Customer, We hope as per the last response you must have contacted the customer service team through toll free or Email. Pls provide the complaint number/ reference number so that customer service team can take up the query in best possible manner. We will be happy to help you.
Verified Support
Sep 15, 2014
Bata India Customer Care's response
Dear Customer, Since we have not heard from you, we are closing this complaint for now. Incase you require any further assistance, please contact Customer Care at our toll free number[protected] or send us an email to customer.[protected]@bata.co.in. Our customer service team will address your queries related to Bata products in the best possible manner.
 
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