[Resolved] Bata India — Shoe got damaged

kishorraj

from Thiruvananthapuram, Kerala

Jul 9, 2014

Address: Kollam, Kerala

Dear Sir, I have purchased ladies shoes article no.671-3216 from your bata outlet in Kottarakkara. While I could use it hardly for two month its stitching has opened and got completely damaged. I have shown the same to the salesperson there. As per his advice I am forwarding this complaint to you so that you can look into the matter at your earliest and take necessary.

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Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Jul 10, 2014

Bata India Customer Care's response Dear Customer, Thank you for the feedback. We regret the inconvenience caused to you. Please contact Customer Care at our toll free number[protected] or send us an email to customer.[protected]@bata.co.in. In case if you have already registered the complaint with us kindly share the complaint no. provided to you. Our customer service team will address your queries related to Bata products, in the best possible manner. Best regards Bata Customer Service

Verified Support

Jul 14, 2014

Bata India Customer Care's response Dear Customer, We hope as per the last response you must have contacted the customer service team through toll free or Email. Pls provide the complaint number/ reference number so that customer service team can take up the query in best possible manner. We will be happy to help you.

Verified Support

Jul 17, 2014

Bata India Customer Care's response Dear Customer, Since we have not heard from you, we are closing this complaint for now. In case you require any further assistance, please contact Customer Care at our toll free number[protected] or send us an email to customer.[protected]@bata.co.in. Our customer service team will address your queries related to Bata products in the best possible manner.