[Resolved]  Bata India — shoe torn within a short period of buying

Address: Bangalore, Karnataka

I am Vajravelu.M bought a Formal shoe and a sandal from Bata shoe store, #115, Sampige Road Malleshwaram, Bangalore Karnataka on 08 SEP 2014 billing a total amount of Rs 2749 /- the shoe costing around 1800 and sandal around 949. The reason for this mail is that just within four months of purchase and normal use (4 days a week ) the shoe sole of both the shoes are tearing apart ( pictures attached ) and when i informed this to the store they claimed warranty is only for 60 days and it will cost me around 450 rs to get it repaired i bought the shoe for 1800 Rs expecting that bata shoes will give good life, but I am totally unhappy and dissatisfied with the product and service. I am expecting a proper solution from your end. please find the pictures of the shoe and bank statement of the purchase made in attachments. Thank you in advance... i am requesting you to look into the issue and restore some consumer confidence in the brand BATA