[Resolved]  Bata India — shoes worn off within 24 hours of purchase

Ihave written to Bata Last week the below haven't Mentioned complain but haven't heard from them yet s is to bring to your notice that I had purchased sports shoes from your store (Bata Shoes Store, Sec 17 Vashi, Navi Mumbai, Shop No. 02576) on 30th Aug 2014.Product code: 518-9293 Price: 1999/- (Below is my bank statement mentioning the payment made towards the same)The pink color quoted strip in the shoe has peeled off within 24 hours of purchase.I have taken it to the store, however the store manager has requested an approval from your end for the replacement of the shoes since I do not have the bill for the same.I would request you to help me with the needful Kindly revert
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Complaint marked as Resolved 
Bata India customer support has been notified about the posted complaint.
Verified Support
Sep 08, 2014
Bata India Customer Care's response
Dear customer Thank you for your feedback. We regret any inconvenience caused to you. Please contact Customer Care at our toll free number[protected] or send us an email to customer.[protected]@bata.co.in. In case you have already registered the complaint with us, kindly share the complaint number provided to you. Our customer service team will address your queries related to Bata products, in the best possible manner. Best regards Bata Customer Service
Verified Support
Sep 08, 2014
Bata India Customer Care's response
Dear Customer, we have already sent you an amicable resolution on your email id registered with us. Kindly Check. Thank You.
 
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