[Resolved]  Bata India — the toand( inner flap of lace) is improper

I had purchased power play on shoe on 12th April 2014, paid through debit card. On using it I found that the Tound was not properly fitted there by the inner flap of the lace is getting crumpled. I took to the BATA showroom at Tirumalagiri, secunderabad, Telanagana state where in purchased this shoe. The manager simply suggested for repairing, Inspit of my request for exchange he did not agree. On[protected] with no alternative i gave it for repair. details noted on the slip given to me are :[protected], Toand open. After a fortnight the shoe was returned saying every thing is ok, To my surprise the problem remains the same. I did not approach the show room again with a feeling of having brought substandard and defective shoe. My friend suggested me this site hence I'm now making this complaint. You may depute your personnel to check the shoe and would notice it is manufacturing defect. Kindly do the needful at the earliest. I have paid Rs 2000/- and the shoe remains useless to me.
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Complaint marked as Resolved 
Bata India customer support has been notified about the posted complaint.
Verified Support
Dec 13, 2014
Bata India Customer Care's response
Dear Customer, We regret any inconvenience caused to you. Please contact Customer Care at our toll free number[protected] or send us an email to in-customer.[protected]@bata.com. In case you have already registered the complaint with us, kindly share the complaint number provided to you. Our customer service team will address your queries related to Bata products, in the best possible manner. Best Regards, Bata Customer Service
 
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