[Resolved]  Bata India — very poor quality chappals

My son, Avinash, purchased a pair of Bata mens chappals from Chinglepet showroom on 25.6.2015. The Bill No. is 1542 dt.25.6.2015 for Rs. 699/-, the size of the chappal is 10, article no. 8613098. At first he purchased a pair of chappals and my son found it it defective as the stitches were not proper and got cut at the showroom enterance itself. So he went inside the showroom and showed it and asked for another pair. Then they again exchanged another pair of chappals for which the details are as above. Within a weeks period of time, the new chappals has been torn, ie., tow got separated from the bottom layer. The leather used in the chappals are showing some crackd on it. Hence, I am very upset to say that the quality of the chappals are very very poor. Today, I have returned back the chappals to the showroom at Chinglepet. The per incharge, Mr Bhasker, said he will compact the company and reply to me on monday. As I am not interested in buying this model again since the materials used are of very inferior quality, I humbly request you to refund my amount and oblige. I am hereby attaching the photo copies of the bill and the torn chappal. My phone no. is [protected].
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Complaint marked as Resolved 
Bata India customer support has been notified about the posted complaint.
Verified Support
Jul 14, 2015
Bata India Customer Care's response
Dear Ramesh,we regret any inconvenience caused to you. Your request has been forwarded to the concerned department and will be resolved at the earliest.
 
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