[Resolved] Bata India — Wearing of Leather shoe brand Mocassino
H
hadihusain
from Mumbai, Maharashtra
Nov 3, 2014
Address: Hyderabad, Andhra Pradesh
Sir/ Madam
On 19th June 2014, I purchased BATA leather brand Mocassino worth Rs 1999. It had a two month warranty.
Within1 month the string that was holding the shoe started breaking and on 19th August 2014, I went to the Abids-Hyderabad store (Next to Big Bazaar), I asked them for replacement. They saw my bill and asked me to wait.
They did not have a replacement of the same size. The bill has faded now and there is nothing but a blank strip
I however left the store and got it stitched from a cobbler. The shoes are now in a bad state even though it has not rained much this year.
I have my bank statement showing the date of purchase from the store in Bata.
THIS IS THE SECOND PRODUCT WHICH HAS WORN OFF WITHIN A PERIOD OF 1 MONTH.
Regretting the purchase
Hadi Husain
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Complaint marked as Resolved
Bata India customer support has been notified about the posted complaint.
Verified Support
Nov 03, 2014
Bata India Customer Care's response Dear Customer,
We regret any inconvenience caused to you. Please contact Customer Care at our toll free number[protected] or send us an email to in.customer.[protected]@bata.com. In case you have already registered the complaint with us, kindly share the complaint number provided to you. Our customer service team will address your queries related to Bata products, in the best possible manner.
Best Regards,
Bata Customer Service
We regret any inconvenience caused to you. Please contact Customer Care at our toll free number[protected] or send us an email to in.customer.[protected]@bata.com. In case you have already registered the complaint with us, kindly share the complaint number provided to you. Our customer service team will address your queries related to Bata products, in the best possible manner.
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We regret any inconvenience caused to you. Please contact Customer Care at our toll free number[protected] or send us an email to in.customer.[protected]@bata.com. In case you have already registered the complaint with us, kindly share the complaint number provided to you. Our customer service team will address your queries related to Bata products, in the best possible manner.
Best Regards,
Bata Customer Service