[Resolved] Bata India — WEINBRENNER chappals are very bad product

MSiddu

Aug 13, 2014

Address: Pune, Maharashtra

I bought Weinbrenner chappals in the month of April 2014 form 749 - within a month I saw cracks on soul. I went to Bata Shop and got exchanged with paying 150( Total 899) - since the price has changed. I got replacement in month of May. again within 2 months - the new chappal upper portion is seen with Cracks and broken leather. I wornder with this Great BATA product. The interesting thing is - I do not use Chappal everyday. I use them only on Weekends - 2days I had used it hardly for 15- 20 days - it's gone. earlier I used to purchase SPARX sandle/chappal for ( Rs 600-800), they use to last atleast 2-3 years since i use only on weekends. I really wondered about the Quality of Bata Chappals - I will NEVER- EVER visit BATA showroom again. This is final. I am feeling shamed to go to shop again for replacement. I will not go to the BATA shop again for replacement. I think I have donated the Money for charity. Rs 900 worth Chappals Not lasting for 15-20 days- then you guys are cheating us with WeinBrenner Brand in India If you need I will attach the proof by giving you photo My Purchase details: [protected] BATA Store in Seasons Mall, Magarpatta, Pune, Maharashtra Bill No :- 23839

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Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Aug 14, 2014

Bata India Customer Care's response Dear customer Thank you for the feedback. We regret any inconvenience caused to you. Please contact Customer Care at our toll free number[protected] or send us an email to customer.[protected]@bata.co.in. In case you have already registered the complaint with us, kindly share the complaint number provided to you. Our customer service team will address your queries related to Bata products, in the best possible manner. Best regards Bata Customer Service

Verified Support

Aug 18, 2014

Bata India Customer Care's response Dear Customer, We hope as per the last response you must have contacted the customer service team through toll free or Email. Pls provide the complaint number/ reference number so that customer service team can take up the query in best possible manner. We will be happy to help you.

Verified Support

Aug 20, 2014

Bata India Customer Care's response Dear Customer, Since we have not heard from you, we are closing this complaint for now. In case you require any further assistance, please contact Customer Care at our toll free number[protected] or send us an email to customer.[protected]@bata.co.in. Our customer service team will address your queries related to Bata products in the best possible manner.

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Comments

MSiddu

Aug 13, 2014

NOT FIT for Rating

Bata India Customer Care

from Mumbai, Maharashtra

Aug 14, 2014

Verified Support

Dear Sir,

We would like to request you to share your contact details so that our team can get in touch with you and resolve your concern. Alternatively if you have any complaint number with you then please share the same.

You can also call us on our toll free customer service number[protected] or can drop us a mail on in-customer.[protected]@bata.com

Regards
Customer Service
Bata India Ltd

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