Bengaluru Metro Rail Corporation [bmrcl] — Bangalore metro card-Out exit punch issue

Hi,

I am a regular user of the metro

I was using the metro the other day and as I was going out the metro station, I scanned my card on the exit machine, the exit gates opened and I went through.

But as I tried to go back in the evening my metro card declined. I have come to find out that I had not infact punched out and because of this I was fined Rs.50.

I would request the metro services to please recalibrate all your machines, so as to ensure that this error does not occur again. Please use this small amount of Rs.50 as a donation to fix your crappy machines.
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Bengaluru Metro Rail Corporation [BMRCL] customer support has been notified about the posted complaint.
 
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    Bengaluru Metro Rail Corporation [BMRCL] Phone
    +91 80 2296 9300 [Public Relations]
    +91 80 2296 9396 [General Manager(Land Acquisition)]
    +91 80 2519 1091 [Complaints]
    Bengaluru Metro Rail Corporation [BMRCL] Address
    3rd Floor, BMTC Complex, K.H.Road, Shanthinagar, Bengaluru, Karnataka, India - 560027
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