Bengaluru Metro Rail Corporation [bmrcl] — Complaint against securities behaviour

I am a regular metro passenger and writing this mail not only for me but also for the other passengers who had to go through this bad embarrassment.

Recently in the Baiyappanahalli metro (Old Madras Rd exit) the security is not allowing passengers to wait for their cab or personal vehicles in the shade in the outside of metro premises but instead they are using a microphone to disperse people and forcing them to stand in the road in the hot scorching sun in a unprofessional manner. This is causing traffic as people are standing on the national highway blocking most of the road to wait for their cabs and blocking the vehicle parking entrance of Baiyappanahalli Metro station.

Hence I am requesting you to take action against this and allow metro passengers to stand in the shade specially during extreme weather conditions and not to cause traffic by sending passengers to the road.