Bengaluru Metro Rail Corporation [bmrcl] — Not recharging for the requested cash

Address: Jayanagar metro station

Respected madam/sir
I am a metro service user and i have used metro on 10 may 2023 from jayanagar, i gave cash rs 500 and asked the lady ( Ramya i beleive to be told by her colleagues, I'm not sure if it's the real name) to recharge for rs 150 .but she denied saying they won't recharge for 50 rs, you either have to recharge for 100 or 200 . 150 rs cannot be recharged .. so i had to recharge for 200

I checked with her colleague, and she told it can be recharged for rs 150 . She could have told me that there is no change for 50 rs, but she denied that it cannot be recharged for 150 rs .

I am not at all satisfied with this type of behaviour, please train them adequately henceforth