Bengaluru Metro Rail Corporation [bmrcl] — The Refund claimed by BMRCL has not received yet.

On 28/July/2023 I book my QR ticket to travell and the amount deducted from my a/c but there was no ticket generated and it says the ticket booking has faild and if the money is deducted it will be refunded within a working days 7, but yet I have recived no payments or refund back.

I have booked the ticket from vijayanagar to Sir.M. Vishveshwarayya Metro station for two times on the same date, both the tickets didn't generated and not recived the refund yet

Totally I have 19rupees + 19rupees = 38rupees should be refunded back by BMRCL.

PLEASE DO REFUND BACK MY MONEY.
OR ELSE ILL BE TAKING NEXT STEP OF COMPLAINT.
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Bengaluru Metro Rail Corporation [BMRCL] customer support has been notified about the posted complaint.
 
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    Bengaluru Metro Rail Corporation [BMRCL] Phone
    +91 80 2296 9300 [Public Relations]
    +91 80 2296 9396 [General Manager(Land Acquisition)]
    +91 80 2519 1091 [Complaints]
    Bengaluru Metro Rail Corporation [BMRCL] Address
    3rd Floor, BMTC Complex, K.H.Road, Shanthinagar, Bengaluru, Karnataka, India - 560027
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