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Bengaluru Metro Rail Corporation [BMRCL]

Bengaluru Metro Rail Corporation [bmrcl] — Transaction reversal request

Hi,

Please be informed that a transaction of rs.400 was carried out on 22nd Nov at Ulsoor Metro station against recharge of my metro card but had not been reflected in the BMRCL POS machine.
Due to this I had to repay with the my debit card for rs.300 on the same day.

Later on it was seen that the initial transaction of Rs. 400 was deducted from my bank account but no recharge was done on my metro card.

Request you to refund this deducted amount of rs. 400 to my bank account .

The transaction reference no. is[protected]
Kindly do the needful at the earliest.
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    Bengaluru Metro Rail Corporation [BMRCL] Phone
    +91 80 2296 9300 [Public Relations]
    +91 80 2296 9396 [General Manager(Land Acquisition)]
    +91 80 2519 1091 [Complaints]
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    3rd Floor, BMTC Complex, K.H.Road, Shanthinagar, Bengaluru, Karnataka, India - 560027
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