Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Hi Sir,

Recently I have been charged a sum of rupees 3*10=30 for using vastu service. But I haven't activated any service and while raising complaint to BSNL office for denial of the specified service, they are deactivating it and after one week they are starting to charge the same 10 Rs for every 3 days.This is happening for my mobile no: [protected]. Please let me know the approach to resolve the issue and to get the money refunded to my mobile by mobile to above provided mobile number or else via email to [protected]@hotmail.com

Hi Sir/Madam

Subject : Balance refund for Caller Tune.

I am S.Manikandan My Mobile Number : [protected] (Problem also same number [protected])

I have problem on last 2 weak. I call to 1503 and give compliant on[protected] afternoon 1.00 pm that "I am not interested to use caller tune so kindly deactivate" and the complaint has taken by the services Agent and they said within 24 hours caller tune will be deactivated. The caller tune is deactivated 16 or [protected] successfully but balance reduces(30 Rupees) on[protected] morning 10.11 am and again i will contact to 1503(customer care)but they didn’t response me properly they asking me to wait or call back or lot of the person disconnect the call but i dint get the solution. I need the Refund because I give it compliant on[protected] but the balance reduces on[protected]. I will call to[protected] evening(4pm to 6pm) Agent said the complainant will be closed you are BSNL caller tune deactivate successfully but Exactly caller tune to be deactivated on[protected] evening only. So please kindly refund the amount

Thank you.

I calling to customer care using those mobile numbers only ([protected], [protected])

Sir,

Please unsubscribe my Bhavishyavani service immediately.
It was only by mistake that I pressed ok and I am being deprived of Rs. 20 every month.
From my mobile no [protected] I tried to send unsubscribe but message is not being sent. I am not at all interested in it.
Please unsubscribe it.

thanking you
satish kumar

Dear Sir,

I am using land line phone of BSNL for last 2 years. I did not get any problem before this. But now from 1st april, it got continuously out of order for 7 to 8 days. when i called for complaint,they get it repaired and again after 2 days it got stuck.

My No. is[protected]

P

From the days I took Land line and broad band connection for my Internet cafe I have been facing both landlines and internet connection due to this i had to face complaints from my internet user ..... I lodged many complaints thrice in months ..sometimes it was solved again..same problem from next month starts..Its very ridiculous..The customer care of BSNL is not good ..they don't talk with us nicely and we know better that they get salary easily ...the customer care employee is not there to support us only they take complaints..that's it.and we don't know when it will be solved. I am so much tired in making complaints every-time. I have to pay monthly landlines and broadband too..now thinking to surrender the connection.
Saroj Pradhan
Sukna

Hello,

I would like to log a complaint on BSNL Bangalore- Yelahanka Division as my Landline phone[protected] went out of order on 29th of March , 2012 which has not been repaired yet .
I was given a complaint number 29992 which was of no use .
The phone bill has already reached on time .
In spite of repeated calls and talking face to face with BSNL officials, no one has been helpful .
I am being given telephone numbers to call and chase up which are not picked up .
Few numbers are 28560000,28562502,28562100,28563991 .
I have been without internet for almost a month now and the days are still counting .

Requesting the concerned authorities to kidly look into my issue and provide me a resolution at the earliest .

-Vinay

I am having a landline with broad band connection, but it is surprising that the BSNL is not paying any attention to the complaints made by me for the last 20 days, and I have now decided to switch over to other company

I need to deactivate cricket updates on my mobile number [protected] in the name BT-ONMOBL which costs Rs2/- per day.No action has yet been taken by the service provider eventhough i filed a complaint.

i had land line phone no at hyderabad with no[protected] and i surrendered in the 1 st week of october 2011 as i shifted to vijayawada. i regret to inform that i have not received my money back as refund although six moths passed. i provided my new address at vijayawada in the application for surrender and also i provided my cell no but no communication was received. i paid sept 2011 telephone bill also .
Most of the employees at BSNL are very casual and indifferent and as a result there is deficiency in service.

my new house address 48-11/5-13, 4 th cross, Neelisetty vari veedhi, Currency Nagar,Vijayawada 520010

my cell no [protected]

my land line at vijayawada [protected]

Dear Sir

I am having a BSNL PREPAID mobile number[protected] and using the SIM since Jan 2012. But suddenly since 07 Apr 2012, every hour FOUR Paise is getting deducted on some charges of GPRS and i have lost good about of money in these last 10 days. I never use INTERNET through mobile. My nokia mobile is an obsolete model purchased in 2004/05 and doesnot have all latest facilities. REPEATED COMPLAINT to BSNL CUSTOMER CARE has gone in vain. Initially they didn't register the complaint, later thay gave a complaint number CH[protected] and closed within few minute and sent me an SMS SAYING THAT THEY HAVE RESOLVED THE ISSUE without even checking with me. I have tried other methods like SMSing GPRS DELIST to BSNL, Removing the SIM card for two full days but the moment u put back into the phone, the money gets deducted.
NOW I AM NOT ABLE TO UNDERSTAND WHOM TO APPROACH SINCE BSNL HAS TURNED DEAF EARS AND MONEY IS STILL BEING DEDUCTED. IS THERE NOBODY AT HIGH LEVEL IN BSNL TO TAKE NOTICE OF THE ISSUE. tHROUGH THE COMPLAINT BOARD, I REQUEST TO BSNL AUTHORITIES TO IMMEDIATELY RECTIFY THE ANOMALIES AND REFUND UNAUTHORISED DEDUCTIONS ELSE I WILL HAVE NO OTHER OPTION BUT TO KNOCK CONSUMER COURT FOR EXTREMELY POOR CUSTOMER CARE SERVICE.

REGARDS
VIJAY

Dear Sir,

I have a prepaid mobile connection of BSNL, mobile No.[protected]. We are getting unknown deductions from my balance amount since last one month . I have lodged complain in BSNL local office but no response from them to stop all the deductions from my mobile account. but after one one I am in the same condition and deduction is continue from my account.

Kindly arrange to give the credit o[censored]nwanted deductions...

Dear sir,
Myself ESAKKIAPPAN.K and i am living in kanyakumari district. i have 2 brothers and mother . My father which name is KUTTALAM.E was died in 2005 he was Govt. employee in BSNL. and his job was remaining at that time . And we got only P.F. through BSNL . And we are trying for mother or brother job in BSNL in place of father according to Govt. rule.But they are not try to getting to us. Always they are trying to beating arround the bush .And our family condition is not well financially because of that we are trying for this job.
So please try to consider my request and give me positive response .My mail id is [protected]@gmail.com .

thanks

Dear Sir,
My telephone at kumta[protected]where my aged parents are staying is not working properly since days. I have to take care my parents welfare staying from bangalore. Please make necessary arrangements to rectify the faulty telephone , as my partents are aged and are alone at my native. you will know the seriousness of aged parents, please help me out.

unsubscibe from fever offer
Sir kindly unsubscribe from handygo fever from my mobile no, [protected] as i am not using this service i send unsub fever to 55678 they had deducted 2 rs and send me mesg that due to wrong code we are unable to unsubscribe Kindly unsubscribe me from this service Thanks.

Dear Sir.

On 03/03/2012 I have recharged the mobile through IDBI Bank ATM by
using IOB Debit card. The recharge has not been taken place so far and
debited Rs.3000/- that the day itself. Hence.I request you to kindly
give back credit to my account. Transaction details as follows.Please
refund the amount.
ATM ID ATM2006 (IDBI TRICHY ROAD COIMBATORE 641045)
IOB CARD NO: [protected]
TXN NO.7848
RESP NO: 00
MOBILE RECHARGE - 3000(CFR A/C#:
CC NO# :[protected]
BILL PAY AMT 3000

With regards
aravind

HELLO
This is
Sudhakar Pati Tripathi,
Customer of BSNL landline service,
Phone number =>> 2415555,

I have been complaining to BSNL Customer care where I Requested them to deactivate Service for Caller tune termed As "BRPT services".
Since last 5 months i m being charged for unsubscribed services.
I am Fed Up with service.
none of the costumer care executive solved this issue and troubled me from last 5 months
there provided step niether solved problem nor helped..

must take action Within 48 Hours
treat this as request/Warning/complaint but solve this issue.

sir i want a callertune dil ibadat from tum mile for bsnl prepaid connection.. plz plz send me code of this callertune..

Hi ,I have recharged bsnl mobile with Rs55/- on 13-April'12 from hdfc bank online recharge site. Transaction ref id:[protected].the amount has been debited from my bank account but yet not been credited to the mobile..Tried calling bsnl complaint numbers several times but no answer.Please refund my amount back or help me with further assistance into this.

I want an incoming call list of my land line no.[protected]n 1/3/2012 to 11/4 2012 . my email id thyag.[protected]@gmail.com. please send me as early as possible

Sir I done two recharges on 10th April,2012 of Rs.226/-(TOP-UP} and of Rs.20/-{SPECIAL RECHARGE} on my number [protected]. Recharge was shown successful but no balance and validity received by my number.Order number for Rs.226/- recharge is 35075711 and for that of Rs.20/- is 35073009.So I kindly request you sir please refund my money to my account or process my recharge to make it successful in real.My other contact number on which you can contact or send message is [protected]. I hope there will be proper justice with me.THAN YOU.