Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I have BSNL Wimax Internet Connection
My Account number is[protected] But
Connection is not working properly from One month to till date.
Still i am suffering from same problem.
Please do something and solve my problem.
My Address is given below:-

Assistant Agriculture Engineer,
Panjab Colony, Near Gurudwara,
Jaswadi Road, Khandwa

BSNL BRAOAD BAND — NONFUNCTIONAL

THE BROAD BAND WAS PROVIDED ON MY TELEPHONE NO.[protected]. THE BROAD BAND IS NON FUNCTIONAL SINCE LAST TWO YEARS AND NEEDS URGENT REPAIRS.THE ADSL LINK IS NEVER STABLE, ERROR 678 IS REPORTED WHILE DIALING /CONNECTING THE INTERNET. MOST OF THE TIME COMPLAINTS IS REGISTERED ON 1957 BUT NO RECTIFICATION HAS SO FAR TAKEN PLACE. KINDLY ARRANGE TO REPAIR THE SAME .

BSNL has the worst customer service.They aren't even bothered if you call them for 50-60 times.They will just ignore your complaint.And if you are lucky enough to connect to the customer service guys the call will disconnect after 1 or 2 rings.

hi
i want my post paid number incoming and out going calls list . im in andhra pradesh circle

Dear Sir,

our telephone no: 27006063 is not working since 2 days
we request you to rectify the fault as soon as possible

my bill detil july - 2008

Ref: : CHN/ 373 25th September, 2008







The Accounts Officer

B S N L,

Thirumala,

Thiruvananthapuram Consumer No: 4928199



We had taken Business 700 Plan for Broad Band Internet connection and at an average we are remitting an amount of Rs 2500/- to 3300/- per month including STD charges. Now we are surprised to see an amount of Rs 7258/- in your Bill NO: 41669431, dated 07.08.08 and we strongly believe that Excess Billing is done for an amount of Rs.4000/- through discrepancy in Meter Reading. We request you kindly check the same at your end and if excess billing is confirmed please refund the amount at the earliest.



Thanking you



Yours faithfully

For SHALIMAR PAINTS LTD





JOSE JOHN

Regional Commercial Manager

wants to know the online call record of my landline phn of this month

r/s sir,
i have a 500 bsnl broadband plan. sir i have a problem of not opening of bsnl portal on my connection and i have also not recieved my this month billing report

To
Commercial Officer, Central
Kolkata Telephones

Dear Sir,
I hereby lodge a complaint, that my outgoing call has been barred of my Mobile phone no (no.[protected] for no fault of mine. For the bill payment of month September 2008 (bill payment due date: On 25.10.08) I made the bill payment on 10/11/2008 (bill amount Rs. 622/-). But on the next months bill I found that same amount Rs. 622/- was added as previous balance. I made a complain to the Accounts officer at Bhupen Bose Avenue Branch on 02/12/2008, Where I usually submit my bill. He appreciated my problem and allowed me to submit the bill excluding that Rs 622/-. He also assured me that the dispute will be taken care of and will be sorted out with immediate effect. On that assurance I payed my due amount on the same day that is on 02/12/08.
On 4th December 2008 my outgoing call was barred and from that day onwards I have called BSNL and its customer care unit no less than 30 times, each time getting assurance that my outgoing call will be reestablished with immediate effect. “But it is needless to say, that as usual, the Super Navaratna BSNL did not pay any heed to my concerns, and never pay any heed to the concerns and problems of millions of their valued customer(don't know whether BSNL at all think these customers as valued or not!!!).”
On 10th December 2008 I got a SMS on my phone where somebody has threatened me on behalf of BSNL that I will be sued if I do not pay the dues immediately. As I have mentioned already that I have no amount due on my cell phone bill. And for last one week I am suffering badly as I cannot call from my phone in spite of all assurances given by your staff.
“I don't know even your capacity or whether you are at all powerfull enough to solve the above mentioned problem or not. I know BSNL is getting used to all these complaints and these complaints do not bear any significance to them. I will consider myself very lucky if I am proven wrong”. Otherwise I will be left with only two alternatives: one is to surrender my BSNL connection with immediate effect, and second is to go to the Press and tell them how professional your organization is. I think you will appreciate that in this competitive market I will have no problem to get connectivity.

BHASKAR PRATIM MOITRA
Senior Cameraperson
Akaash Bangla, Kolkata
11.12.2008

Mrs. Neeta Mukherjee
AAO/TRII/CMTS


Dear Sir,
I hereby lodge a complaint, that my outgoing call has been barred of my Mobile phone no (no.[protected] for no fault of mine. For the bill payment of month September 2008 (bill payment due date: On 25.10.08) I made the bill payment on 10/11/2008 (bill amount Rs. 622/-). But on the next months bill I found that same amount Rs. 622/- was added as previous balance. I made a complain to the Accounts officer at Bhupen Bose Avenue Branch on 02/12/2008, Where I usually submit my bill. He appreciated my problem and allowed me to submit the bill excluding that Rs 622/-. He also assured me that the dispute will be taken care of and will be sorted out with immediate effect. On that assurance I payed my due amount on the same day that is on 02/12/08.
On 4th December 2008 my outgoing call was barred and from that day onwards I have called BSNL and its customer care unit no less than 30 times, each time getting assurance that my outgoing call will be reestablished with immediate effect. “But it is needless to say, that as usual, the Super Navaratna BSNL did not pay any heed to my concerns, and never pay any heed to the concerns and problems of millions of their valued customer(don't know whether BSNL at all think these customers as valued or not!!!).”
On 10th December 2008 I got a SMS on my phone where somebody has threatened me on behalf of BSNL that I will be sued if I do not pay the dues immediately. As I have mentioned already that I have no amount due on my cell phone bill. And for last one week I am suffering badly as I cannot call from my phone in spite of all assurances given by your staff.
“I don't know even your capacity or whether you are at all powerfull enough to solve the above mentioned problem or not. I know BSNL is getting used to all these complaints and these complaints do not bear any significance to them. I will consider myself very lucky if I am proven wrong”. Otherwise I will be left with only two alternatives: one is to surrender my BSNL connection with immediate effect, and second is to go to the Press and tell them how professional your organization is. I think you will appreciate that in this competitive market I will have no problem to get connectivity.

BHASKAR PRATIM MOITRA
Senior Cameraperson
Akaash Bangla, Kolkata
11.12.2008

Mr. S.Raha
CAO T.R(CMTS)

Dear Sir,
I hereby lodge a complaint, that my outgoing call has been barred of my Mobile phone no (no.[protected] for no fault of mine. For the bill payment of month September 2008 (bill payment due date: On 25.10.08) I made the bill payment on 10/11/2008 (bill amount Rs. 622/-). But on the next months bill I found that same amount Rs. 622/- was added as previous balance. I made a complain to the Accounts officer at Bhupen Bose Avenue Branch on 02/12/2008, Where I usually submit my bill. He appreciated my problem and allowed me to submit the bill excluding that Rs 622/-. He also assured me that the dispute will be taken care of and will be sorted out with immediate effect. On that assurance I payed my due amount on the same day that is on 02/12/08.
On 4th December 2008 my outgoing call was barred and from that day onwards I have called BSNL and its customer care unit no less than 30 times, each time getting assurance that my outgoing call will be reestablished with immediate effect. “But it is needless to say, that as usual, the Super Navaratna BSNL did not pay any heed to my concerns, and never pay any heed to the concerns and problems of millions of their valued customer(don't know whether BSNL at all think these customers as valued or not!!!).”
On 10th December 2008 I got a SMS on my phone where somebody has threatened me on behalf of BSNL that I will be sued if I do not pay the dues immediately. As I have mentioned already that I have no amount due on my cell phone bill. And for last one week I am suffering badly as I cannot call from my phone in spite of all assurances given by your staff.
“I don't know even your capacity or whether you are at all powerfull enough to solve the above mentioned problem or not. I know BSNL is getting used to all these complaints and these complaints do not bear any significance to them. I will consider myself very lucky if I am proven wrong”. Otherwise I will be left with only two alternatives: one is to surrender my BSNL connection with immediate effect, and second is to go to the Press and tell them how professional your organization is. I think you will appreciate that in this competitive market I will have no problem to get connectivity.

BHASKAR PRATIM MOITRA
Senior Cameraperson
Akaash Bangla, Kolkata
11.12.2008

Shri R. K. Baidya
DE/CC/CMTS
P-10, New CIT Road, Telephone Kendra,
5th floor, Kolkata-700073

To
Commercial Officer, Central
Kolkata Telephones

Dear Sir,
I hereby lodge a complaint, that my outgoing call has been barred of my Mobile phone no (no.[protected] for no fault of mine. For the bill payment of month September 2008 (bill payment due date: On 25.10.08) I made the bill payment on 10/11/2008 (bill amount Rs. 622/-). But on the next months bill I found that same amount Rs. 622/- was added as previous balance. I made a complain to the Accounts officer at Bhupen Bose Avenue Branch on 02/12/2008, Where I usually submit my bill. He appreciated my problem and allowed me to submit the bill excluding that Rs 622/-. He also assured me that the dispute will be taken care of and will be sorted out with immediate effect. On that assurance I payed my due amount on the same day that is on 02/12/08.
On 4th December 2008 my outgoing call was barred and from that day onwards I have called BSNL and its customer care unit no less than 30 times, each time getting assurance that my outgoing call will be reestablished with immediate effect. “But it is needless to say, that as usual, the Super Navaratna BSNL did not pay any heed to my concerns, and never pay any heed to the concerns and problems of millions of their valued customer(don't know whether BSNL at all think these customers as valued or not!!!).”
On 10th December 2008 I got a SMS on my phone where somebody has threatened me on behalf of BSNL that I will be sued if I do not pay the dues immediately. As I have mentioned already that I have no amount due on my cell phone bill. And for last one week I am suffering badly as I cannot call from my phone in spite of all assurances given by your staff.
“I don't know even your capacity or whether you are at all powerfull enough to solve the above mentioned problem or not. I know BSNL is getting used to all these complaints and these complaints do not bear any significance to them. I will consider myself very lucky if I am proven wrong”. Otherwise I will be left with only two alternatives: one is to surrender my BSNL connection with immediate effect, and second is to go to the Press and tell them how professional your organization is. I think you will appreciate that in this competitive market I will have no problem to get connectivity.

BHASKAR PRATIM MOITRA
Senior Cameraperson
Akaash Bangla, Kolkata
11.12.2008

my name is ayub BSNL billing

arrange to send my bill along with call details both to my mail ID & to my postal address from today onwards

Telephone No.[protected]'s bill for the month of January-Febrauary-2009 is not received sofar.
The telephone bill for the same is forwarded to me at the earliest.

sir,
I am having 500c plan and i am having night unlimited. But some of night downloads in begining of the month march is added to the billing list.So please help me..

i want my total bill till 22nd mar 09 of landline, number is :[protected]
i want know about how much space or how much gb or mb download is completed.

I could not pay my phone billon 24 Mar 09 but I have paid it on 25 Mar 089 vide post office receipt No.A302 my phone No is 254722 it may please be contacted. Thanks.

To,
The SDO (P)
Durgapur Industries Exchange
Durgapur – 01

Sub: No Billing for Broadband plan ‘Home 199 C’

Ref. No. DGP/BB/[protected] Dt. 17.10.2008


Sir,
The Broadband connection plan ‘Home 199 C’ was provided to me against my landline no. 255-8748 on 17th. Oct.2008. But until now no bill is issued against this connection, instead the regular ‘P&T’ rental bills are charged since then. I am also paying the bills regularly. The matter was brought to the notice of the O/O, the SDO (P)/DIE, Dgp.01 verbally for repeated times.
Now, I am requesting once again to look into the matter to take appropriate action so that my bills are regularized with proper adjustments under the plan scheme and no inconvenience is left for future trouble.

Yours truly,
Sk. Hafizur Rahaman
Qtr. No. OS – 34
Coke Oven Colony
Durgapur – 713202

Only outgoing call details will be provided. No incoming call details please.

i want to submit that my telephone no was out of order from 13 mar to 24 mar 09.inspite of complaints at various levels connection was not restored.please allow deduction as per rule in the current bill.thanks.my phone no is 2602251

we have not received this month [march] bill yet

I am receiving bill for moble no [protected], which i have never collected and used, i have already informed the same in your bangalore office, where in i confirmed the the allotment signatures are not mine and i still have the allotment letter with me, than how come you issued the mobile to someone else with my consent and letter. pl. do cancel this number and stop sending recovery letter to my address.

AS I HAD A STD BOOTH, I WANT TO SURRENDER THE BOOTH AS I AM NO LONGER STAYING HERE. MY STD PHONE NO.IS 28382061.
YOUR CO-OPERATION IS HIGHLY APPRECIATED.
THANKING YOU,
YOURS TRULY,
SUMIT GHOSH

Sir,

My telephone No[protected] We paid corrent month bill i post office Kalpakkam on 29/09/09
under rECEIPT nO 205 aMOUNT rS 264/-. bUT i was informed I have not paid the bill and service will be disconnected with in short period. I payed my dues in time and with out arrears.Kindly look in to the matter and settle me at an early date to avod disconnection

bsnl internet peck 99 recharge karneke baad v main account se paise katgaya

Bhaskar — non receipt of Bills

Dear Sir,

I am not receiving my monthly bills from last 3 months due to unknown reasons
pl let me know the reason for not sending bills?

bhaskar
[protected]

Dear Sir,

I am not receiving monthly bill fm last 3 months pl let me know the reason?

Bhaskar
[protected]

Dear Sir,

I am P.Satyanarayana having BSNL Phone number[protected].
BSNL is Charging extra 200 rupees on each Bill stating as One time charges on Games on Demand since 4 months, which I have never subscriber over phone / letter or personal.
I have complained in the Jeedimetla branch office and Accounts office at Ameerpet, and also called many numbers provided by the call centre people ended with no result.
Still BSNL is robbing me. Please kindly any one help me in this regard.

Thanks and Regards
Satyanarayana P

i have complaint against Bharat SANCHAAR NIGAM LIMITED about extra amount include in my mobile phone bill.i was also go to the bsnl csc but not get anything.

bill amount Rs.1328.24 for the month of August/10 seems to be absurd.My account No. is [protected] and customer id is [protected].Kindly let me know how to be informed about the bill for the job right at the time of operation?Otherwise it will be taken for granted that BSNL is not a worth-believing site and there is a lot of other options open for the customers.
Thanking You,
R.Moharana,Orissa

customer id : [protected]
a/c number : [protected]
name : Raj Kumar Batra
address : 1384 sec 37 fbd
landline number:[protected]

i raj kumar batra wanted to complaint against bsnl
see i discontinued my bsnl broadband connection in the month of may which had a monthly rental of 750
after disconnection at the same time i had opted for Rs. 99 /- rental plan

still the bill they provided me at my premises was 1300 something that i had paid
later on still next month they did not sent any of the bills at the residence
since then now

now i have recieved a bill of Rs. 3500 /-
and now i m not even willing to pay for the bill of 3500 because i don't know what plan these guys have applied to me

please help me out
m totally fed up of them

billing of an unwanted sms plan without request. Rent billing of rental free add-on connection. Further to that; monthly rental is charging from march 2010 (last 7 months) while connection is disconnected by co.(bsnl).
Anand Mineeyar[protected]

Bill No.59808320 dated 7/1/11 Telephone no.[protected] Subscriber Name: Khalid O.O.

Above Tel No is categorised in yearly package of Rs.600/- and the same is paid in advance till May, 2011.

In the last 3 to 4 bills appears monthly rent and the same has been paid, I have to get refunded of the monthly rent charged above the yearly package. Please correct the account.

Although I am paying the bill amount every month before its first due date, in the following bills show the same as outstanding, thus making the subscriber utterly confused. If there is delay in either the post office I am paying or at your end, the subscriber is not at fault.

IN HE MONTH OF OCTOBER 2010 I GOT A CALL FROM BSNL PERSONEL SAY THAT UPDAING DING SOFTWARE AS I AM USING WIDE BAND.AND HE TOLD THAT CAN BE USED FOR GAMES ALSO. THEN I STARTED UPDATING MY LAPTOP .THE WAY HE WAS TELLING I COULD NOT UNDERSTAND SO I ASKED I DONT WANT TO INSTAL AS PER HIS INSTRUCTIONS. HE WAS PEADING ME ( ALMOST BEGGING ME) TO INSTAL IT . THEN I GOT DOBUT THAT THIS PERSON IS NOT FROM BSNL. IMMEDIATLY I CALLED CUSTMERCARE CENTER AND REPORTED THE MATER. THEN THEY TOLD THEY WILL INFORM TO THEIR HIGHER UP.IN THE MONTH OF DEC 2010 I GOT BILL SAYING THAT GAMES ON DEMAND ABOUT Rs 60. AGAIN I REPORTED HE MATER TO CUSTMERCARE BUT NO ACTION WAS TAKEN. IN THE MONTH OF JAN 2011 I GOT THE BILL GAMES ON DEMAND Rs 200. THIS WAS UNFAIR THAT WITH OUT MY CONCENT THEY CHARGED ME THIS AMOUT. I COULD NOT COMPLAINT THROUGH MY PORTAL AS IT IS NOT TAKING THE COMPLAINT. THROUGH THIS CONSUMER COMPLAINT I AM EXPLAINGING.
I AM NOT GETTING ANY AGM OR GM EMAIL IN THE HYDERABAD CIRCLE OFFICE.. IN THE CUSMER CARE CARE I AM NOT ABLE TO GET THIS INFORMATION

D PUNNAIAH
[protected]

I have paid a bill online through bill desk(Visa bill pay).But the amount is not credited to my account even after the disconnection date, so I paid that bill manually. After that I received a mail from them informing that the bill is paid and the bill amount is debited to my VISA card. That is two payments are made to the same bill. What can I do?
I did contact BILLDESK: They also said that the BSNL is silent, When they tried to contact concerned officers.

I have been contacting many officers(including nodal officers) for this issue, they are always repeating that the amount will be adjusted in the next bill; after that I received three bills, no amount is adjusted up till now .Please help me with this issue

MY TELEPHONE NUMBER IS 29096860 IT IS BEING HIGHLY CHARGED EVENIF I HAVE NOT OPTED FOR OUTGOING FACILITY

BILLING OF PHONE NO [protected] IS WRONG BECAUSE DEPARTMENT NOT PRODUCING THE BILLING STATMENT

DEAR SIR,
HERE I COMPLAINT THAT I HAVE CANCELED MY LANDLINE OF BSNL AND THERE WAS ONE-WAY LAST 3 YRS. WHICH WAS CANCELED ON 8th FEB. AND I PAID MY JAN. BILL FOR WHOLE MONTH AND REMAINING 8 DAYS BILL RECEIVED ON 20 FEB,
IN THAT BILL BSNL CHARGED ME 145rs.OF SULABH PLAN, WHILE WE NEVER ACTIVE THIS PLAN AND IT WAS ONE-WAY, THEN HOW CAN I PAY THIS BILL?
BSNL OFFICE STAFF SAID THAT THERE IS WRONG CHARGED, IT'S OUR BILLING DEPARTMENT'S MISTAKE.
I HAD NOT PAID THIS AMOUNT,BUT THIS AMOUNT WILL DEBIT FROM MY DEPOSIT AMOUNT,

NOW WHAT I DO???????????????

Respected Sir / Madam
My name is T. Rajagopal – AN: 62371766 in Subscriber’s Request Slip. I have taken a new connection with BSNL under the Plan HOME COMBO ULD900. . I kindly request you to go through the following and clarify my queries on the recent Bill I have received.

• I have opted for Annual Payment option which works out to Rs. 9000/-

• I have paid Rs 500 as Deposit with BSNL. In the bill, I see that this has been adjusted against the Misc. Charges. This is actually the Deposit which one should get back while surrendering the connection. Please confirm my understanding.

• There is an amount of Rs. 29.03 as Fixed Monthly Charges. How has this been arrived at? As per the Plan which is attached for your reference, TELEPHONE FIXED MONTHLY CHARGE is NIL.

• While there are 400 free calls as per this plan, it is mentioned that the call charge is Rs. 39 for the period 27/July/2011 to 31/07/2011.

When I approached the BSNL customer center in person, they were not able to explain this properly, but one of them even passed a sarcastic comment that they should have sent a bill for much higher value. When there are too many private telephones in the market, people still believe going for BSNL for its credibility and customer service. I only hope one of you will read this and send me a proper response explaining the mode of Billing.

Thanking you

Yours Truly
T. Rajagopal

SINCE MONTHS I AM GETTING INCORRECT AMOUNT OF BILLING AND I MADE THIS MISTAKE SEVERAL TIME,BUT T IS STILL CONTINUING.

I NEVER MAKE ANY DELAY IN THE PAYMENT OF MONTHLY BILL, BUT WHAT I AM GETTING IS INCORRECT BILLS SHOWING ARREARS (PENDING PAYMENTS). I ALREADY ASKED THE CASHIERTO RECTIFY THIS, BUT NO USE, CONTINUE THE SAME MISTAKE.
I HAVE NO OUTSTANDING BALANCE TO PAY, AS I AM PAYING MY BILLS REGULARLY AND NO DELAY IN MY PAYMENT SINCE I GOT THE TELEPHONE CONNECTION.

TO WHOM I HAVE TO COMPLAINT ABOUT THIS INSULTING BILLING???

MY LAND HONE NO.[protected]

I HAD BSNL POSTPAID SIM CARD FOR WHICH I DEPSITED 500 RS. ND FIRST MONTH BILL IN ADVANCE FOR CARD VALID FOR GUJARAT ONLY ...FOR ROAMING I WENT TO GIVE DEPOSIT OF 500 RS THEY TOLD AS ON YOUR HOSTEL ADDRESS WE DONT GIVE BECAUSE STUDENT NOT PAYING MONEY.THEN I ASKED TO CLOSE MY ACCOUNT AND GIVE MY DEPOSIT BACK THEY DIDN"T RESPONDED.THEN I LOST MY MOBILE WITH SIM. AGAIN I ASKED TO CLOSE THE ACCOUNT BUT THEY NOT RESPONDED THEN I SHIFTED FROM GUJARAT TO COIMBATORE FOR STUDY.I THINK I GIVE UP MY DEPOSIT,BUT AFTER ABOUT 2 YEAR THEY SENT BILL OF 5000 RS. AND NOTICE.IN BETWEEN I DIDNT GET ANY BILLS.AND AS PER RULE IF SIM NOT USED FOR 3 MONTHS IT AUTOMATICALLY EXPIRED.THEN HOW THE SENT BILL OF 5000/ . I AM DOCTOR BY PROFESSION ND I WILL FIGHT AGAINST IT AND THEY ARE MENTALLY HARRASING THIS WAY.THE WORST NETWORK AND LAZY FELLOW.I WANT JUSTICE AGAINST IT....

I M AGREE

Dear Sir
My Name is Ompraksh nigam
A/c Number-[protected]
Phone no[protected]
Our gross bill is 920 But the billing is 920
20% discount 184 160
(For Central goverment Employee)
Net billing 736 760
ST 12.36% 90.96 93.93
Total 826.96 853.94

The bill is increase but the discount is not given in that praportion

hello sir my complaint id is [protected] date 16 august 2014 plz check and resolved

Dear Sir,
My sim asking for puk no.

Mobile no is [protected]
Sim no[protected]E

Plz provide the puk code on my id

sir my mo no-[protected]
my sim no[protected]

[protected]

my mobile no. [protected] my puk no.

can u plz tell me the puk coke and the mobile number is this [protected]
plz help me for openng the sim of my dad.

my sim has been blocked, kindly give me the puk number, my no is [protected], u can contact me at this number>> [protected]

My Sim Card no. is[protected]
psl mera puk code batao

Sir, from the past 3 days i m trying to get my PUK Code for my mobile no. [protected], which was accidentally blocked due to my ignorance, kindly help me and send me my Code at earliest in my email id:

My Mob no. - [protected]
My sim no.[protected]-4352E
My E-mail [protected]@gmail.com

Dear Sir,
My BSNL Sim has been blocked.Kindly send me the PUK No to activate my sim on the email [protected]@rediffmail.com.


With Regards

Santram

Dear Sir,

My sim has been blocked.


Mobile No-[protected]
Sim No[protected]


Kindly send my PUK NO.my email id is [protected]@rediffmail.com

With Regards


Santram

MY SIM NO IS[protected] & MY MOBILE NO IS [protected] . PLS LET ME KNOW MY PUK NO. BCOZ MY SIM HAS BEEN BLOCKED

my mobile no is [protected] and my sim no is[protected]

sir/madam,
plse contact your nearest BSNL Customer service directly to get the PUK after verifying the address details.

BSNL PUK CODE
SIR
My mob. no. [protected] and my sim no.[protected].
Please rectify the problem.
please sent the PUK No. my email id [protected]@gmail.com.

Mob No:- [protected] Sim No :[protected]-8424

Yes this is true since 1st march BSNL is not entertaining the online recharge, even i faced the same problem. . . . more interestingly the customer care number does not work.


Sravan Kumar
[protected]

this is true . for me had the same

BSNL,Ernakulam — Land phone- not working

My land phone No.2761183 has not been working since 17/10/2009.But even after repeated complaints there is no response from Telephone Exchange ,Kolencherry,Eranakulam.The pity is that so far they have not even made a single attempt to identify the problem.There is total callousness from the part of the authorities.

Location:AYAVANA (, MUVATTUPUZHA ), , KERALA ERNAKULAM
LUCY ABRAHAM ON MAY 16

MY TELEPHONE NUMBER IS[protected]
.FROM 9 th MAY IT IS NOT WORKING.WE (TWO SENIOR CITIZENS) ARE LIVING ALONE.MY CHILDREN ARE NOT WITH US.A COMPLAINT HAS BEEN REGISTERED .BUT NO PROPER TECHNICAL SERVICE RECEIVED TILL NOW 16th MAY. PLEASE ATTEND URGENTLY

Dear Sir,
For official purpose we (CWC, BED, Kochi) have applied a new Telephone Connection with Internet connection and application submitted at Panampilly Nagar office. Incidentally every formalities are over on[protected] and it seems the BSNL has allotted a Telephone No[protected] and a message received saying the service is activated. Unfortunately we have not received any Telephone connection so far. On contacting they (Panampilly Nagar BSNL) given 2 telephone nos and on contacting there is no response. Today[protected] I met your BSNL (Line Man) personnel and he told me that they have not given any wire to him? In fact less than 20 meters wire only required for the new connection since the existing connection is already there in the building (JALADHARA Complex). Now I don't know (1) to whom I have to make a complaint? (2) Is it the standard of the BSNL now-a-days?.(3) Is it the standard of your Customer Care? (4) In BSNL there is no mechanism to curtail or check such irresponsibilities/ unprofessional attitude of the concerned personnel ? (5) Whose mistake is it anyway? Anyway kindly do the needful to give the connection of Telephone with Internet as early.

MY TELEPHONE NUMBER O[protected] IS NOT WORKING FROM TODAY MORNING.

Sir,
Our telephone No.2355312 is out of order for the last three days.
C.I.Oommen, SOOryagatha, KEWF Bldg, Near Ernakulam Public Library

Namasthe! Sir,
My Land line[protected] is not working for about two weeks now in-spite of repeated complaints. Tried to contact Exchange and Fault numbers, no-body attends. I am around 80 years and don't sport any Mobile, hence solely depends on the BSNL as it has serves us well in the past.

In Gratitude and Regards,
menon

Sir,
My land line (No.2537151) is not working since 05.011.2012.
Pl attend the fault.




Regards,

Respected sir/madam,
my telephone number is [protected].
this phone is not working properly for ages,
we already informed to moozhikulam exchange but they didn, t take any action,
this phone is wireless so is there any possibility to change this to other,
i am working abroad so only my mother and father stays at home they senior citizens and both of them not healthy so the only way for them to contact somebody is through phone..could you please do something for this, , you can contact me
[protected]
N.K.Saseendran

my land phone no.[protected] is not working for the last 3 months and already informed to njarakkal bsnl office and still it is not working pls clear the complint at fast.

land line connection to my phone is disrupted. my number is[protected] for past 2 weeks. no action is done by the BSNL authorities

mk pushpakaran
KOCHI-682018

land line connection to my phone is disrupted for past 2 weeks. (my number is[protected] . no action is done by the BSNL authorities

mk pushpakaran
KOCHI-682018

BSNL Mobile Prepaid — Illegal deduction of balance

I am a Bsnl East Prepaid customer.My phone no is [protected] and my name is Satyajit Dey.
Till 1st December 2010 i have a balance of Rs.67.66 on my no.That day 10 a.m. I have recharged Rs.07.00 which is for one day 100 MB browsing and I used about 70 MB out of my 100 MB till night.But the next morning i have cheaked my balance and found it's Rs.31.00 less means Rs.36.66.So Rs.31 is deducted from my balance illegally though I had 30 MB free data uses left in my account and I was in validity period.
I called the customer care-[protected] and one of them launched a complain gave me a complain no[protected] but after 3 or 4 days when I called customer care again the representative to know the status of my complain he told me that my complain no is invalid that means my complain is not taken.What can i do now?Please help me.

BSNL Mobile — Illegal deduction of balance

Dear Sir,

I am sim holder of BSNL mobile no. [protected]. They are illegaly deducting Rs. 25 from nov. 2010 from my balance in the name of mobile radio service.

As I am not using such type of set of mobile radio. I have also complaint to the Customer care of BSNL but no responce receive from them.

So I request you to look over this matter.

Thanks & Regards
Abu Basim Khan
Allahabad (U.P.)
Mobile No.: [protected]

BSNL mobile service — illegal deduction of amount from mobile

when i recharge of RS 110 on dated 30-12-10,then automatic deduction of amount only i found Rs 25. Fequently provisioning of value added service on my mobile no [protected] without my consent & illegal deduction of amount from my mobile account.Pl deactivate all value added service which are automatically added in my mobile. This type of act is purely illegal. Kindly arrange to refund amount on my mobile.

My self is V.Koteswar Rao, AT/PO- Khatiguda < Dist- Nabarangapur, Odisha. and my mobile Number is [protected]. I am also facing the same problem since three months. No remidial actions are taken by customore care of BSNL

I am sim holder of mobile no [protected]. They are illegaly decucting Rs 30 /- from my balance in the name of bsnl allerts cricket. As i am not using such type of cricket allerts services. so you are requested to kindly deactivate / discontinue this service with immediate effect.
Thanks,
ARVIND SHARMA
311 SWB ALWAR
MOB. NO. [protected]

Respected Seniours, This is to bring your attention to the fact thati have recently changed my network from Vodafone To BSNL due to network issues prevailling in Vodafone in nearby side of border area.However, thinking about better network service and superior features, that induce me to adopt network change decision, which is now proving as pathetic and painful experience.From last two months the issues are addressed below :
1.Network Failure every time in my home location
2.Sudden call drop within a minute
3.Two bills has been generated and paid by me but not received even a single hard copy of the bills.
Pls resolve this on urgent basis for next level escallations'
rgds
Rabi Roy
[protected]

Respected Seniours, This is to bring your attention to the fact thati have recently changed my network from Vodafone To BSNL due to network issues prevailling in Vodafone in nearby side of border area.However, thinking about better network service and superior features, that induce me to adopt network change decision, which is now proving as pathetic and painful experience.From last two months the issues are addressed below :
1.Network Failure every time in my home location
2.Sudden call drop within a minute
3.Two bills has been generated and paid by me but not received even a single hard copy of the bills.
Pls resolve this on urgent basis for next level escallations'

Exact HOME location where the issues prevail are as under

Feature of the problem:Sudden call drop with a minute & network failure continuously while trying to call anone from my Inside home location.
Already register a complaint thru customer care, but issues not taken care of and also not verified.2bills has been genarated and also paid online before due date but still not even a single hard copy of bill reached to my home location, very much pathetic & painful experience with leading service provider BSNL

C/O Late Rakesh Ch Roy
rabi Shankar Roy
Vill:Gajaria, p.O.:S>D.Mission
Agartala Tripura West Camper Bazar
Pin:799003
Near Sipard & netaji yuva shakti club


rgds
Rabi Roy
[protected]

My land line telephone no. [protected]. I have never opted for music, movie as well as games on demand. pl. deacgtiviate the services immediately.

My land line telephone no.[protected]. Sir, I have never opted for music, movie as well as games on demand. So far I am paying rental charges for hungamma movies for the past 2 months. So, please kindly deactivate the services immediately.
My mobile no. [protected] (Manogaran)

my land line no:[protected]
i had never asked to activate for hungama on demand with out my knowledge they had activated it, i even dont know my hungama user name and password, pls do me a favour by deactivating as soon as possible...
my mob no:[protected]