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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025
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656
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BillDesk reviews & complaints page 9

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N
Naveen sewda
from Kuchaman City, Rajasthan
Apr 8, 2023
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[protected]@gmail.com
Mobile no [protected]
I have recharge of electricity amount of 5000
Payment debited by bank but token number is pending
Transaction reference number YPHW[protected]
Transaction date 20/03/2023
Knumber[protected]
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    M
    moksha16
    Apr 8, 2023
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    Address: Pune
    Website: www.airvistara.com

    Hi Bill Desk,

    I Rishabh Singh attempted to book airline tickets for myself & my family members (total 7 pax) on vistara airlines website today. The transaction was completed at the end, however the ticket itinerary was not generated and sent to me. When checked with Airlines they said payment is pending and is stuck at Bill Desk or Bank. I have confirmed from bank that amount is credited to Bill Desk. Below are all transaction details shared by bank:

    Amount : INR 174582 /-
    Date & Time : 06 Apr 2023, 17.05 Hrs IST.
    Bank : ICICI
    Bank Transaction ID : [protected]
    Bill Desk Transaction ID : YICI[protected]

    This is causing me major inconvenience, as I need to confirm my hotel and other cruise bookings, plus this itinerary is required for processing my visa.
    I am not able to proceed with the above steps to conclude my travel arrangements.

    Regards
    Rishabh Singh
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      N
      Naveen sewda
      from Kuchaman City, Rajasthan
      Apr 6, 2023
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      Resolved

      Address: Sewda sweets bus stand kuchaman city

      Payment debited but token number not issued
      +1 photos
      Apr 7, 2023
      Complaint marked as Resolved 
      [email protected] Mobile no 9950285050 I have recharge of electricity amount of 5000 Payment debited by bank but token number is pending Transaction reference number YPHW1796424001 Transaction date 20/03/2023 Knumber 110361012767
      BillDesk customer support has been notified about the posted complaint.
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        A
        asagnm
        Apr 5, 2023
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        Address: kerala

        BIL/ONL/[protected]/Kerala Vis/KERALAVI
        to Kerala Vision Broadband RS. 599.94 not credited, but debited from bank Account.
        BillDesk customer support has been notified about the posted complaint.
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          S
          Suman@890
          from Silchar, Assam
          Apr 3, 2023
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          Address: Silchar

          Hello,

          I did a transaction on NPS payment worth 1000 rupees om date 01.04.2023 but the transaction failed and i got acknowledgement receipt from NPS website about the same. But my axis bank account got debit.

          Kindly provide the refund as the money lies with bill desk gateway. The acknowledgement copy is provided as an attachment below.

          Regards,

          Suman Roy
          +1 photos
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            A
            advkbvarma
            from JALGAON, Maharashtra
            Apr 1, 2023
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            I have booked one item on 23 march 2023 through your bill desk tez reference No[protected].but still product is not received. So this is online fraud .pl see as payment given to billdesktez.
            Regards
            Adv k b Varma Jalgaon
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              N
              Nabanita Dhar
              Mar 31, 2023
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              I was making a contribution of 24 thousand to my e-NPS account (National Pension System) through Bill Desk payment gateway today (Mar 31, 2023) but the transaction failed before taking me to NPS confirmation page. Amount has been debited from my ICICI bank account but not credited to my NPS account.

              PFA screenshot from my bank account for transaction details. Please help.
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                K
                Kandepalli Sree Kanth
                from Bengaluru, Karnataka
                Mar 31, 2023
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                I have made a deposit of 10k from Icici account to NPS (National Pension Scheme) account through billdesk .but the amount is debited from my Icici bank but the amount is not credited to NPS(National Pension Scheme)
                Please find the below details
                NPS Account :[protected]
                Icici Account No:[protected]
                Transaction No: BIL/ONL/[protected]/NPSTrust/XBCMFNPS_YICI18
                +2 photos
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                  C
                  Chandrasr
                  Mar 28, 2023
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                  Hi Team,

                  Kindly share copy of Transaction ID YHMP[protected] Dt[protected] to Share with Merchant

                  Regards
                  Chandra
                  [protected]
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                    C
                    Chandrasr
                    Mar 28, 2023
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                    Hi Team,

                    Kindly share copy of Transaction ID YHMP[protected] Dt[protected] with value which I need to provide to Merchant for the payment of proof

                    Regards
                    Chandra
                    Mobile # [protected]
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                      Address: Bangalore, Karnataka

                      Hi Team,

                      Kindly share the copy of Transaction ID YHMP[protected] Dt[protected] with value as this copy required to share with Merchant for the payment proof

                      Regards
                      Chandra
                      Mobile [protected]...
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                      S
                      Mar 28, 2023
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                      I'm trying to apply for upcoming inicet exam 2023. My money has been deducted twice from my account, 3200rs twice, not yet refunded. First one was made on 26.3.23 . Second transaction on 28.3.23. No refund yet. Kindly look into this issue. Because of this im unable to apply for exams. Pls rectify it.
                      Thank you.
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                        A
                        Aritra780
                        Mar 27, 2023
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                        I had to pay for my WBCS form twice as it showed failed the first time. The amount were deducted twice. So I should get refund for one payment. Here is my WBCS ID: WBPSC[protected]. I am attaching my receipts in form of screenshots.
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                          G
                          Gireesh Punjot
                          from Mumbai, Maharashtra
                          Mar 22, 2023
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                          Hello Team,

                          I have made a payment of Rs.1337 for Jaipur Vidyut Vitran Nigam Limited but the bill wasn't credited to the merchant as the Consumer No. doesn't exists.

                          Request to revert the amount to original source as soon as possible.
                          Date of Payment: 20-Feb-2023
                          Merchant: JVVNL
                          Transaction Reference No.: BD013051OA7AAAKY1KL0
                          Bill Desk Query Id: 2780292
                          BillDesk customer support has been notified about the posted complaint.
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                            K
                            Karthick ajith
                            Mar 22, 2023
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                            My payment to billdeskgovt was successful but transaction was not successful
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                              S
                              Subhajit Modak
                              Mar 18, 2023
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                              Please refund my money
                              BillDesk customer support has been notified about the posted complaint.
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                                R
                                Rajendra Prosad Mondal
                                Mar 18, 2023
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                                Address: Public Service Commission, West Bengal, 161-A, S. P. Mukherjee Road, Kolkata - 700 026,

                                WBPSC FORM FEE payment failed but money deducted from my account.
                                Transaction ID is
                                DATE -(MMDD) 0318 TIME -(HHMMSS) 175356 PUBLICSCP
                                Mumbai ECOM TX SEQ NO[protected] TERMINAL ID
                                BDR00001
                                .
                                Plz help me
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                                  S
                                  Sheetal tamang
                                  from Siliguri, West Bengal
                                  Mar 16, 2023
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                                  Address: Siliguri

                                  Sir,
                                  I Anjali thapa writing this to inform you that my enrolment no is wbpsc[protected]
                                  After filling form of wbcs 2023 when I tried to make payment my exam fee of rs 210 after transactions wbpsc page showed ‘sorry please try again’ so I tried 4times and 4times deducted my money 210*4=840 please refund my extra money
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                                    G
                                    Gopinath Saha
                                    Mar 16, 2023
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                                    Money debited from my account but form fill up not done.

                                    Address: Kandi

                                    I fill up a form in wbpsc website of 210 rupees in three times money debited from my account but form fill up not done. I request please update my form fill up status or back my money...
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                                    K
                                    kamadev
                                    Mar 15, 2023
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                                    Hi Team,

                                    I have paid my LIC installment premium of Rupees 5553.00 through Amazon pay on 15/03/2023 and have not received any confirmation from Billdesk or LIC regarding this.

                                    Below are transaction details for your reference.

                                    Kamadev Pradhan
                                    Policy No:[protected]

                                    Paid money to : Lic
                                    Paid to : CITI Bank ** 1111
                                    Date : 10:36 AM, 15 Mar 2023
                                    Amount : ₹5553
                                    Status : Success
                                    Remarks : LIC PAYMENT
                                    Bank Reference ID :[protected]
                                    Transaction Id : APLAPa8984dc8f758e188adb[protected]
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