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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025

Complaints 5416

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656

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4760

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BillDesk reviews & complaints page 181

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Address: Mumbai City, Maharashtra, 400701

Website: ebiz.licindia.in/D2CPM/#payPremium/0

Dear sir/ ma’am

I have submitted my premium for lic policy on 24th but still payment is not showing in portal.

Please find my below details & kindly do the needful

Transaction details
Payment id — lboi[protected]
Lic order number — 15549141
Payment date and time —[protected]:49:47
Payment through — bank of india netbanking
Payment amount (Rs.) — 23158.00

Name :- sudhanshu shrivastava
[protected]/[protected]

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Nabil95

from Noida, Uttar Pradesh

Dec 28, 2017

Have been working with HDFC for about 3 months now. a payment notification wasnt recieved on my email for a transaction of 7500 . HDFC requires to have email Bill desk the transaction in order to make some correction at their end. Not getting any response to my tickets. Poor Customer Service,

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Address: Mumbai City, Maharashtra, 400053

Website: www.coinome.com

I have a made payment of rs 30k on 22nd december 2017 hatio innovations pvt ltd (Which is also a initiative of billdesk i. E coinome exchange) through billdesk, amount was deducted from my account but it got failed at billdesk website. I have bank transaction reference number[billdesk payment/71005779], my bank is union bank of india.

Initially it was showing pending status and coinome and later on changed to failed.
Request you to either credit amount in wallet or refund to my bank account.
Its been 5 days and i tried to contact through [protected]@coinome.com/ [protected]@billdesk.com but didn't received any update. Please look into it on priority.

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Address: Kolkata, West Bengal

Sir,
I have tried to book sbstc tickets 4 times from kolkata to durgapur and vis - a - vis through your gateway but failed to get the tickets. Attempts were made twice thro' icici net banking and twice thro' icici credit card. Detail of the transactions are provided below for your kind perusal. Kindly revert these money at your earliest.
Icici a/c no.[protected].
Value date
Transaction date
Cheque number transaction remarks
Withdrawal amount (Inr)
21/12/2017 21/12/2017 bil/[protected]/ticket book/sbstc_
Lici59020 140.00
25/12/2017 26/12/2017 bil/[protected]/bus ticket/sbstc_l
Ici59120 140.00

Icici credit card no. [protected]
Date ref. Number transaction details transaction amount
22/12/2017 75503727357017083031497 state transport corpor 140.00 dr.
20/12/2017 75503727355017045310445 state transport corpor 140.00 dr.

Thanking you,
Yours sincerely
Subhasish kuila
([protected] / [protected])

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Arnab barasat

from Mumbai, Maharashtra

Dec 30, 2017

Hello Sir/Madam,

I have tried to book sbstc 6 tickets for 31/12/2017, but after put my card details payment was not completed and Amount is deduct from my bank account but i have not received any ticket.

This payment was BILLDESK PG payment gateway on your site (http://online.sbstcbooking.co.in).

After that i have booked 7 tickets on same bus and its works fine on HDFC BANK PG payment gateway.

Please look into that. I expect a positive response from your end as soon as possible.

NAME :- ARNAB BOSE

PHONE NO :- [protected]

EMAIL :- arnabbose.[protected]@gmail.com

FAILED BOOKING DETAILS :-

BUS ROUTE :- KARUNAMOYEE TO BURDWAN

TIME :- 7:45 AM

DATE :- 31/12/2017

TOTAL AMOUNT :- 540/-

TRIED BOOKING FOR :- 6 SEATS.

Please check the attachment for my failed transaction details.

Your Faithfully,

ARNAB BOSE

unsuccessful payment for sbstc ticket booking - Comment #2960954 - Image #0

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I have a made payment of rs 2, 00, 000 on 27th december 2017 hatio innovations pvt ltd (Which is also a initiative of billdesk i. E coinome exchange) through billdesk, amount was deducted from my account but it got failed at billdesk website. I have bank transaction reference number[protected], my bank is vijaya bank. Please look into this. Thank you for your consideration.

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malathesha

from Tumkur, Karnataka

Dec 28, 2017

Billdesk payment failed but amount debited

payment failed for hatio innovations pvt ltd (coinome) - Comment #2959384 - Image #0

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Address: Hyderabad, Andhra Pradesh, 500085

Website: jntuh.ac.in

I have paid jntu hyderabad convocation fee i. E 1100 through online from andhra bank account from billdesk gate way.

Money deducted but not received any transaction id, and money deducted from my account. Transaction details are in below

Transaction date:25/12/2017
Id: ib/billdesk/jawaharlal/ladb[protected]
Amount: -1, 117.70

Please do needful on the same.

Regards,
Srikanth,
[protected]
[protected]@gmail.com

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Address: Nagaon, Assam, 782002

Website: [email protected]

Sir, i pay online my lic 3 policy premium 1st policy no.[protected] amount 284.00, 2nd policy no.[protected] amount 675.00, 3rd policy no.[protected] amount 937.00 date of paying payment 20/12/2017. INB/[protected] plz sent me the update .the last date of due date of primum is 28 December huw take this fine sir so sent me the premium receipt as soon as possible. thanks

your faithfuly

ramesh kumar maheshwari

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Address: Dehradun, Uttarakhand, 248011

Billdesk — payment to lic but i did not receive the payment slip.

1 review
Kuldeep singh bhandari submit a complaint
I have paid the lic premium but i did not get the receipt at the same time. 16/12/2017 bil bil/[protected]/life insurance/lic
Pgi_lici5894 amount dr. 7303.36 16/12/2017. Icici bank have debit the money in my account. So pls solve this problem asap. Thanks, kuldeep singh bhandari

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Address: Gwalior, Madhya Pradesh

Hello sir,

I want to do online payment of epfo through bank of baroda (Corporate). But it is showing it in the list. Please add it in to the list as soon as possible. My payment is getting late for that i have to pay panelty too. Its my current account and i always use to do all the payments through it. It will effect my business deals if the option will not be added. Please update your list.

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Dear sir/madam

I have done the transaction against my lic payment on dated 22.12.17 through net banking o[censored]nion bank of india, as the amount of rs. 2827/- debited twice in my account but transaction is not successful till now, the detail of transaction as given belo. Kindly look into the matter and arrange to refund the money in my account immediately.

1. Epay/to:billdesk payment/70981221/lic pa
2. Epay/to:billdesk payment/70980713/lic pa

Regards

Amrish singh
[protected]
Email:- [protected]@gmail.com

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I made payment of rs 5000 through icici debit card to l&t mutual fund. But due to por internet connection payment confirmation not received and money deducted from account [protected].
Ref no is iin/lt mutual/[protected]. Pls return the money in my account.
Dear customer, purchase of inr 5, 000.00 has been made on debit card linked to acct xx1803 on 21-dec-17. Info: iin*l*t mutual. The available balance is inr 6, 876.77. This msg was received after deduction of money. But money was not received at other side.

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Dec 21, 2017

Updated by Perfectdeepak [protected]@gmail.com
[protected] my cntc details

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Address: Tirunelveli, Tamil Nadu, 627002

Website: Billdesk

I have recharged a mob no. [protected] through bsnl portal via billdesk paymant for even time of rs.220/-. But that amount failed and not refunded. So ihave loss rs.440/-. So pls take a necessary action to refunded my amount. The ref id for both pgsm[protected] & pgsm[protected]. Sir please pay us my amount in my account. My account no is[protected]. Sir i have need for that amount so please be help us for recover that amount of rs. 440/-.

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I had make the payment to andhra bank credit card through bill desk on 16.12.2017 of rs 10, 000/-. I had paid the amount through icici bank i did not get the confirmation message from bill desk, from the icici bank i came to know the transaction is successful from their end. I have made request in [protected]@billdesk.com... But no response from their...

Dec 18, 2017

Complaint marked as Resolved

They have asked the transaction details with reference no...I had provided the details..so they kindly resolve this issue

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Dec 18, 2017

Updated by Nerella Ramanjaneyulu I had make the payment to adhra bank credit card through bill dest on 16.12.2017 of Rs 10, 000/- . I had paid the amount through ICICI bank i did not get the confirmation message from bill desk, from the ICICI bank i came to know the transaction is successful from their end please confirm the status of transaction at the earliest. My details given for the current transaction is
Email id : PSK.[protected]@GMAIL.COM
Mobile No: [protected]

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Address: Ludhiana, Punjab, 141116

Website: Pspcl

Dear sir/madam,

I would like to inform you that i have paid the bill on 14.12.2017. Details are:

Account no. U44df340166f
Mohinder s. Ajaib s
Amount : rs. 1940
Transaction no.[protected]

I have paid through bill desk from my savings account internet banking of icici bank, my funds have been debited from account but the receipt is not generated.
So, please send a receipt for this bill.

I will be very thankful to you for this act.

Regards,
Balvinder singh gill
[protected]

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Website: www.billdesk.com

Team,

I made a bill payment to bescom today (15dec2017) morning at 0900 for amount 3189.9 but amount got deducted from my bank account and transaction was failure. Transaction id is [protected].
Kindly reverse the transaction and refund the money back to my account.
—

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Address: Udaipur, Rajasthan, 313001

I give below the details on the debit:

Date of debit: 06th dec 2017
Amount: 1010331.00/-
Narration made: to paid epf challan online

I have made an online epf challan payment on dated 06/12/2017 but the payment status failed however the amount was deducted from my account. I didn’t get the txn id/utr no. Except for the ref. No.[protected]epfo on date 06/12/2017 of the transaction that was shown when i logged in and checked the last 10 transactions.in such cases, the amount gets automatically refunded by the bank in 2-3 working days. I have faced such issues many times but later amount was refunded. But i ensure that the refund hasn’t come in my account hence i presume that it is an inadvertent error from your side. I request you to kindly verify and rectify the error by re-crediting the amount (1010331.00/-) to the account no. [protected]

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Address: 500054

Website: BILL DESK

HI i just made an payment from billdesk of rs 24020 the money has been deducted from my account but there is a message that my transaction has been failed retry or contact the lic my payment id : LSCB[protected] so the money has been deducted from my account as for reference im adding my screenshot so it would be helpful to solve my issue kindly look at my issue

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Sanaullah8310

from Chennai, Tamil Nadu

Dec 11, 2017

I have paid Bsnl Landline bill via Axis Bank account (05/December/2017) two times both are unsuccessfull, money have taken from bank

First Transaction :[protected]Rupees: 343)
Second Transaction :[protected]Rupees: 343)

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I made bsnl prepaid recharge rs.459/- through bill desk using sbi account dated on 04.12.2017. The amount of rs.459 is debited from account (Transaction id - pgsm[protected]. But when i check to bsnl portal my bill payment status shows "pending". Please do the needful as soon as possible and make payment successful or refund the same to my account

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atoz thounaojam

from Duliagaon, Assam

Dec 8, 2017

I got a refund from paisapay on 18th Nov but its not reflecting on my SBI account so kindly do the needful.
reference id. JHMP[protected]

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Address: Ernakulam, Kerala

Website: billdesk

1. Date : 05/12/2017 failed transaction amount debited from my account but not credited to kerala water authority.

Bill details : bill no : 30836295 dated 13/11/2017
Consumer no : thr/4182/d
Consumer id : [protected]

Payment made via union bank of india debit card : amount : rs 116
Transaction details : 20171205 : pos:kerala/wa

Note : this is the second time same issue ; previous refund not received yet

Resolution : refund the amount with transaction charges.

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vvsvvs

from Calicut, Kerala

Dec 8, 2017

I recharge my BSNL mobile with NET BANKING from bsnl portal through
Billdesk gateway on 29.11.2017. An amount of Rs 446/- was deducted from
My bank account, but not credited to bsnl

PL refund the amount. Bank Ref.No. JSBI[protected]IGACLQLTZ9

V

Vishu Vishu

from Bhawanigarh, Punjab

Dec 8, 2017

Dear sir
My consumer no is [protected] and i have pay my bill amount rs 850 as on 30.11.2017 amount is deducted from my account but bill recipt is not generated. Kindly resolve the issue

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I on 5th dec 17 i used billdesk service for msrtc booking. An amount of rs 614.42 has been deducted from my hdfc bank a/c bearing reference no[protected], bur ticket booking is unsuccessful. I have not received ticket copy through mail, no booking sms and no booking details in booking history of this msrtc website. Kindly help and reimburse the same amount at the earliest

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Address: 560063

Sir,
I have made payment of electricity bill for november2017 through sbi bank net banking. Details are as under:
Bescom id - [protected]
Amount - rs. 369
Ref: billdesk-lsm[protected]
Date : 04/12/207 at 16:54hrs

The transaction failed but money got debited from the account
After 5 min i again tried but that time also the transaction was unsuccessful and money got debited one more time from my account

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atoz thounaojam

from Duliagaon, Assam

Dec 8, 2017

I got a refund from paisapay on 18th Nov but its not reflecting on my SBI account so kindly do the needful.
reference id. JHMP[protected]

S

SOUMYA PRADHAN

from Siliguri, West Bengal

Dec 11, 2017

I made a payment at billdesk to pay my registration fee of my college Government College Of Engineering, Klahandi. but i did not remember my transaction number to print the receipt. So how i reprint the receipt or get my billdesk provided transaction number.
Date-05/12/2017
Give my transaction number.

S

swap12

from Deulgaon Raja, Maharashtra

Dec 12, 2017

Since yesterday its showing pending paymnet status. My account is debited Rs 9819 still the paymnet is not credited in my credit card account.

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