Blue Dart Express — Address undelivered

I ordered a calendar from Vistaprint on 2nd February and was expecting to receive my shipment via BlueDart on 8th February.
I received a message that my package will be delivered on the said date at 13:00 but at 13:30 I received a message stating my package way non deliverable due to address related issue.
I tried to call the customer care but the response was poor stating that they will resolve the issue, but they didn't.
My problem with blue dart is, if the cant figure out my address (which is highly unlikely) why didn't they call my registered number.
I always have the same address on my shipment, I have never received any issue before unlike Blue Dart.

Address
House no 59, Sector D, Faiz Abad Colony Nayakbagh Natipor, Nowgam
Near FEI School
190015
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