Blue Dart Express — am not receiving the courier since past 3-4 days

Address:Vijayanagar BANGALORE, Bangalore, Karnataka, 560040

I have got a message that product will deliver by 6th july 2019 5pm n till now i haven't recieved the product.. N if i check the status it's saying nobody is there at the provided address.. Almost everyone is there at home i dono how u people are saying this. Please i request you to deliver soon as possible as i have my friend birthday n i need to gift.
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Return reason: Product is totally different in design.
Watch is very bad quality.
So i was return the product and
I want refund my money.
Against this AWB # only documents received in Bangalore airport hub, but parcel is not arrival & customer care peoples also dont know the exact status against this shipment

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