Blue Dart Express — delay in product delivery

Address:

H/O LATE DR. DWARKA DHISH PRASAD , H. NO. -NY59/B NEW YARPUR JANTA ROAD BEHIND JHUN JHUN MAHAL ,GARDANIBAGH, PATNA(BIHAR) - 800001, Patna, Bihar, 800001

I have booked some items on 8/7/19 from isha yoga centre. They deliver their items through your company. Today is 28/7/19 till yet i haven't received my courier. The status shows unlocated address while i have mentioned my mobile number, not a single call i received from courier company or delivery boy. Even after having written complain in patna blue dart office. Can i know will i get my courier ever or not.
Regards
Abhinav neeraj
[protected], [protected]