Blue Dart Express — delivery of my product bought from coolwinks

My product bought from coolwinks.com has reached padgha (Near bhiwandi). My address is just 20-25 kilometres but after reaching there, the message came to me that the address is not in their service area. When you know that the pincode is not in your service area, why did you accept that product from coolwinks?? How can you message like that?? The fact is, coolwinks has delivered 3 products before this order on my address. So this is not the first time you are delivering. Already the shipment is late. Now send it to me asap.

Awb number [protected]
Sanket gandhi
654, vasant trading company
Old agra road, shahapur
Dist-thane, pin-421601
Contact number [protected]