Blue Dart Express — misbehavior of delivery agent

Address:

1240/10 Govindpuri Galli no 10 Kalkaji, 110019

Delivery agent misbehaved with me and refuse to deliver me the bank card. Today i received call from delivery agent i requested him to deliver my card by 12pm as i would be leaving for office, after one hour i called him and he told me that he won't b able to come in time i have to go with my i'd proof to a land mark to collect the card. I went and waited and tried to call him once he received the call we had a heated conversation he told me that he won't deliver and he will ensure that my card get don't deliver to me. Is this the way blue dart should behave.

Kindly look through this
Way bill - [protected]