Blue Dart Express — no one contacted but status is consignee not available...

Address:

Mumbai City, Maharashtra

I ordered a product on tatacliq.com, seller shipped it with bluedart.
I ordered product on 3 august 2019. Till 11 august 2019, am waiting for delivery. Reason given was i was not available at my address. But reality, neither anyone contacted me nor came to my address to check my presence.

Secondly bluedart dont provide any mean to communicate with delivery persons which makes you to remain at home for whole day waiting for delivery. If consignee can contact delivery person, they both can mutually confirm availability.

Finally i just want to say that in the era of one day delivery, bluedart services are prehistoric, at least for me...