Blue Dart Express — Product not delivered and keep on redirecting to many places

Address:G.Gowtham Thej, 1-1, Sub Collector's Office, Madanapalle, Chittoor District, A.P. - 517325

Hai this is G.Gowtham Thej, Personal Assistant to Jahnavi Medida, I.A.S., Madanapalle, Chittoor Disrtrict, A.P.,
Recently My officer booked Apple Iphone 13 pro max mobile which cost 1, 59, 990/- and was shipped through Blue Dart Express on 28.10.2021 with Waybill No [protected] and has to be delivered at G.Gowtham Thej, 1-1, Sub Collector's Office, Madanapalle, Chittoor District, A.P. - 517325. A person from bluedart called me saying that in Madanapalle Blue Dart services are not available. So i asked them to redirect to Palamaner and from palamaner no one either called or messaged me! after many enquiries i forced them and asked nad now they are saying that the product is in Chittoor! Please help! If my officer comes to know about this then there will be many legal issues to Blue Dart Express!!
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