Blue Dart Express — product not delivered and marked as prohibited area entry restricted for delivery

Address:

House No: 146, Pocket A, RWA, Sector 3, 201306

My order was out for delivery from blue dart gaur city office which is just around 7 km from my home and no one contacted me for delivery and in the evening status was updated that prohibited area - entry restricted for delivery. I have received many courier at this address but don’t know what has happened with bluedart this time. Pathetic service. This a birthday gift that was mean to be delivered today