Blue Dart Express — rakhi not delivered and incorrect status updated

Address:

400610

After charging more than 10 times from other services, the courier has not been delivered for the special occasion by blue dart team. Initial update says that the address is uncontabale and need landmark & next day to changes to consignee shifted. How can someone shift from the location who has been staying there for more than 2 decades and couriers are delivered regularly. Even blue dart has delivered before & with same address provided.