Bluedart — Refusal to make trade in services in my location and false claim of wrong pincode despite I have given the correct pincode

Writing this on 11 oct 2023 at 7.48 IST..
The waybill no [protected] should have reached me by 11 oct 2023. I received a call from bluedart courier stating that the have a shipment and where should they deliver it and I replied them with my location ( same as the pincode on shipment )and they ended the call by replying they will reach my location by 1.15 - 2.00 pm IST on 11 oct 2023.After a while I received another call from a different number the guy said me that they cannot make exchange in my location( since I ordered a device with trade in program) and said me that i have to pay the balance amount without the trade in, if im doing so the will come and deliver the shipment and collect money or-else i should travel to ERODE bluedart office which is approximately 70 kms from my location and make the trade in. I replied that i will get in touch with apple and let them know, when I contacted apple the said me that my location is serviceable and they should make a door step trade in and the guy told me that he will escalate the issue to a high priority one and i will receive a mail within 48 hrs. After few hours i checks the bluedart courier site for the status of my shipment, they updated the status as wrong pincode will impact delivery but i gave the correct pin, i also cross checked with apple’s invoice. The are creating a wanted delay and refusing todeliver
+1 photos
Was this information helpful?
No (0)
Yes (0)
Blue Dart Express customer support has been notified about the posted complaint.
 
1 Comment

Comments

did u get your order same thing happen to me right now

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Blue Dart Express
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    10491
    Pending
    0
    Resolved
    939
    Blue Dart Express Phone
    +91 79 6612 1212
    Blue Dart Express Address
    Shalimar Co-Op Housing Society Ltd, Ashram Road, Ahmedabad, Gujarat, India - 380009
    View all Blue Dart Express contact information