Comments
Dear Shahid,
Greetings from Yatra.com!
This is with regards to your Domestic flight booking under Yatra reference number[protected].
We would like to inform you that your refund of INR 322.00 has been processed from our end on 13 Aug, 2019. Please note, if payment has been made from a private bank, it will reflect in the same account within 2 to 3 working days and if payment has been made from public sector bank, it will take up to 7 working days for the credit to reflect in your account.
Kindly find below the break-up.
Airline ticket cost: INR 13686.00
Discount provided by Yatra on ticket cost: INR 643.00
Convenience fees: INR 560.00
Discount applied: INR 1200.00 (YTPZ19)
Amount received by Yatra: INR 12403.00
Refund received from Airline: INR 3360.00
Discount reversal provided by Yatra on ticket cost: INR 321.00
Yatra service fee: INR 400.00
Discount reversal: INR 600.00 (YTPZ19)
Refund amount: INR 2039.00 (INR 1717 + INR 322)
Regards,
Yatra Care
Greetings from Yatra.com!
This is with regards to your Domestic flight booking under Yatra reference number[protected].
We would like to inform you that your refund of INR 322.00 has been processed from our end on 13 Aug, 2019. Please note, if payment has been made from a private bank, it will reflect in the same account within 2 to 3 working days and if payment has been made from public sector bank, it will take up to 7 working days for the credit to reflect in your account.
Kindly find below the break-up.
Airline ticket cost: INR 13686.00
Discount provided by Yatra on ticket cost: INR 643.00
Convenience fees: INR 560.00
Discount applied: INR 1200.00 (YTPZ19)
Amount received by Yatra: INR 12403.00
Refund received from Airline: INR 3360.00
Discount reversal provided by Yatra on ticket cost: INR 321.00
Yatra service fee: INR 400.00
Discount reversal: INR 600.00 (YTPZ19)
Refund amount: INR 2039.00 (INR 1717 + INR 322)
Regards,
Yatra Care
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
17%
Complaints
69
Pending
0
Resolved
12
Greeting from Yatra.com!
We regret the inconvenience you have faced, kindly allow us time to go through the query and assist you, we will connect with you shortly. Request your patience in the interim.
Best Regards,
Yatra Care