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Book My Yatra Complaints & Reviews

www.bookmyyatra.co

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Updated: Sep 9, 2023

Complaints 69

Resolved

12

Unresolved

57

So far, so good. Book My Yatra is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Book My Yatra will keep up the work and continue to help more customers with their concerns even better 🤝

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I have booked hotel Island Hotel but owner denied to check in

My money has been deducted, and I have not received any confirmation mail or booking ID from your side. What should I do?

Payment detected but not booked ticket

Most useful reviews

My money has been deducted, and I have not received any confirmation mail or booking ID from your side. What should I do?

Yatra.COM : Biggest Fraud, Liars, Unprofessional, Adamant, Cheaters

Booking site and support both are worst

No Refund received

My money has been deducted, and I have not received any confirmation mail or booking ID from your side. What should I do?

My money has been deducted, and I have not received any confirmation mail or booking ID from your side. What should I do?

Book My Yatra reviews & complaints(69)

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I booked a bus ticket in Yatra app on 27.08.2023, for the journey on 28.08.2023 from chennai to trichy on SIVA AMR Tours and Travels.
The journey timing is from 8.35 A.M TO 1.45 P.M.
The trip was suddenly cancelled by the operator without any prior notice, I want refund for that ticket...

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Address: Gurugram head office

Hello, Please give me my refund I tried booking kerala holiday money got deducted from account but webs shows technical error page, i call customer care of Yatra call says email them so I email them but no response from them too no way you can get hold of anyone from them. So i am attaching all screenshots please help me getting my money back ASAP i had to book my holiday also from that money...

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Hello huge amount got deducted from my account by yatra.com twice m attaching screenshot and web shows tech error please give my money back or m posting chargeback from my bank directly google pay says transaction was successful contact merchant for refund so please give my money back...

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I booked direct flights from delhi to male via yatra choosing go first airlines.i saw direct flight there, later one month before departure got message that flight was cancelled and i spoke to gofirst people they said there use to be no direct flights frm delhi to male.
wrong information was given so tht they cld get business.
my whole tour was spoiled and 2500 rs extra were deducted as convenience fee.
this is illegal...

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I have cancelled my hotel booking but not received refund amount to my debit card. Kindly refund the amount as soon as possible....

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This is Iyswarya
I have booked two round trip from Trichy to Kualalampur and made the payment. Post debiting the money the ticket was not confirmed. I have been trying to reach out to the customer care but there was no response. We also tried to reach the office, but the office was not in the given address. We are yet to get the tickets or refund....

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Address: Kanpur

+9
Dear Garenafree fire, .
please unban my I'd I use config file hack one time just for fun please unban my fre fire account once unbanned my free fire account in future I never used any hack I spend almost 50, 000INR its my old I'd I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
""I LOVE FREE FIRE GIVE ME A CHANCE""br...

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I booked international flight ticket yesterday with yatra.com. My money was deducted, but I got no confirmation, no email, no ticket. There has been no response from yatra. I have been trying to get in touch with you but can’t get through.
Kevin Lalu.
[protected]@outlook.com
[protected]...

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Today morning when I tried to book flight ticket first time the amount is deducted from my account but ticket is not booked....

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Address: yatra

Dear Team,

We were trying to issue 5 tickets for Mr. Amitabh Chaturvedi and his family.

The amount got debited from credit card (screenshot of transaction details attached for your reference) however we have not received any ticket details, kindly process the refund for same

Kindly note we received below message from your end:

Received the message from Yatra -Payment on Yatra -...

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Address: India

I have booked hotel Island Hotel, Bolouverd Road, Dal Lake for[protected] to[protected] but Sajid owner denied to check in. My Booking id reference number is[protected], Hotel confirmation number -YAT[protected] .What can i do now? i bound to check in another hotel. I immediately Refund my money.
REFERENCE NUMBER:[protected]
HOTEL CONFIRMATION NUMBER:YAT[protected]...

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Hello,
It's been more than a week of me trying to reschedule my flight but everytime there is a delay from your side. Kindly look into it urgently. I reached out to yatra on 22nd may regarding the same issue still nothing has been done on your end till now.
I wanted to reschedule my flight from Delhi to Newark from date 20th June to 21st June
Yatra reference Number[protected].

Thanks,
Shreya...

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My phone number connected with yatra. [protected] email - [protected]@gmail.com

I was booked bus by yatra today. From sangli to Nagpur which was i get in ₹1260 and after i fill my information and then i paid amount by googlepe the yatra application gets slowed down and after that its automatically came back on home page. And now it is not showing my Any booking.. i want my booking otherwise my amount immediately otherwise...

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Address: Silchar

Just now i have made payment while booking online flight ticket payment made from the yatra app using upi transaction
After i open upi app to make payment, amount got deducted but same booking not reflecting in yatra app.
Kindly looking into this asap
My yatra account email id: [protected]@gmail.com...

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Hello All,

I want to share my vacation experience that I booked through ‘Yatra.Com’ by dated on 28th Mar’22 for my three days’ vacation starting from 14th Apr’22 to 17th Apri’22 (15 days in advance booking and full payment done in one single shot) for 2 families (4 Adults and 4 Kids). They gave me 2 days Shimla and 1 day Chandigarh tour package for INR 85, 000.00 (Yatra Booking Reference No. : YH6938775). Below...

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Dear Sir/Madam
Yatra.com tricked in paying double the ticket amount from Tirupathi to Hyderabad
Date of booking 25 Feb 2022
Date of journey 13 may 2022
Name Rayana Hari Krishna
Ph [protected]
Pnr OCNJQJ

1. Flight details I booked with double amount SG3752 6.40 pm 13 may 2022
For 7 passengers
2 in Yatra app I searched flight with 2500 ticket price . Same was price in...

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Website: Yatra.com

I have done booking for hotel room through yatra.com app..my money got deducted from my account but I haven't received any confirmation message or mail on my mobile and also no booking history on Yatra.com app.. Help me with the booking or give refund immediately. I am requesting yatra. Com to resolve this issue and improve your customer services...

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Address: Haryana

Please urban my account...

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I tried booking ticket from Bangalore to Kollam, INR.1689 got debited but ticket not received. And there's no proper customer support from yatra.what sort of international service are you providing. Atleast confirm whether the ticket is confirmed or not so that I can make another booking. Worst service, i suggest no one to yatra.

My mail id is [protected]@gmail.com

REFUND MY MONEY ASAP...

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Hi, I was supposed to get a refund. They asked me for the bank details and everything. After that there was no repsonse. I have send then 12 -15 emails after their final response. YA:26762308.

They Sent an email on Dec 14, asking for the bank details for NEFT. After that it feels like everyone from yatra customer care has resigned, Zilch no response....

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