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Bosch Home India Complaints & Reviews

2.6
Updated: May 21, 2024
Complaints 740
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374
Unresolved
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Bosch Home India reviews & complaints page 2

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C
ChandruVLR
from Chennai, Tamil Nadu
Aug 2, 2023
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Yet to get document for extended warranty

Address: Mumbai, India

I had purchased a 6.6KG washing machine (Invoice no: VEL[protected], Dated 4-Jul-2023) from BOSCH outlet Vellore, Tamilnadu.

I had paid 33K rupees in total. I got invoice for 30K. The remaining 3K was received by the showroom representative at the time of delivery of the machine on the same day of purchase.

I was told by the same showroom represetative that the request for installation (to be done in the immediate...
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M
Mehnazshaikh
from Mumbai, Maharashtra
Jul 29, 2023
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Bosch Refrigerator door rust problem

We purchased the refrigerator after 6mnths there was rust all over the door.. we complaint several times but nothing was done from the team and now the warranty has expired we have extended warranty from Onsite god but these people are also not ready to do anything.. this is clearly a manufacturing defect … the amount of the refrigerator was 60K...
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D
dhiirendu
from Jamshedpur, Jharkhand
Jul 26, 2023
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Top Load Washing Machine problem

I had baought a top load washing machine in 10/2023. It showed problem while spinning since somewhere around April or May 2022 when the warrenty period was not over (2 years). I tried to connect customer care via call, what's app and online also. But could not succeed as there was no any response from them. Now when I sent mail before 1 month, they came to check and are charging me money saying that warranty period is over. They are not responding...
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A
abhi200405
Jul 25, 2023
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Worsening of my car condition

Address: Shahibabad, india , 201010

My car was given at Bosch Car service centre Volvo XC 60, which was in working condition there was a problem with pick up which generated after i gave it for servicing in june, after which i again gave the car for checking and it was said that the problem is now over, only after two days servicing light was on again with a lag in pickup! I last gave my car, which was in driving condition on 14th july, after 10 days they delivered my car back...
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J
jaggu1988
Jul 24, 2023
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Poor service of Bosch washing machine

On 14th march 2023, Bosch team provided service to our washing machine. next day after the service, abnormal sound was observed from the machine during running. I tried to connect with the team again but received negative response from them.
still the issue is not resolved.
kindly rectify the issue....
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R
rahulp21
Jul 14, 2023
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Refrigerator burnt

Address: Peteh Nagar Malad Mumbai

Our refrigerator model No KGN57A40I purchased 5th december 2016., at Malad west..caught fire and whole kitchen was almost burnt.. refrigerator was totally burnt. The cause of the fire was short circuit at the back of refrigerator
We request you look into the matter and compensate adequately .
Photos attached

Anushri Jahagirdar...
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R
RagiCP
Jul 8, 2023
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Order Number: 475633234

Website: Bosch

What a pathetic service from Bosch. I think I have made a wrong choice and I wont be recommending this brand to any of my friends.

Its been 3 weeks since this ticket has been created and its still not closed.

Tell me one thing will you resolve this ticket or not or else I will be tagging your Bosch heads in Twitter and will upload all these emails and will escalate.

Seriously I was not at all...
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E
ertim22
from Delhi, Delhi
Jun 17, 2023
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Washing Machine Power Module Failure

Address: Delhi

I am aligned with the complaints here.
I have a 15yr old IFB (which also used Bosch components) but never failed in all these years.
I have a Power Module failure on my washing machine WAT28469IN - Bosch 8kg front load which i purchased in 2018/19 but it is as good as new (because for 36 months we didn't use the machine at all).
I come home after 3 years and turn on the machine and it's dead and Bosch confirm it's a...
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Bhairu Ram
from Ajmer, Rajasthan
Jun 6, 2023
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Regarding warranty claim

Address: 9664470650, roopangarh,ajmer, rajasthan,305814, Ajmer, Rajasthan

I have purchased one in number of Bosch GDC 120 machine..that warranty 6 month but machine defective next 1 months...I booked online repair but Bosch company pay money their repair....
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I
ISWARYA Sowrirajan
from Chennai, Tamil Nadu
May 26, 2023
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Washing machine drum issue

2 months ago had an issue with bosch washing machine drum. Had raised a complaint through bosch customer care. They sent a technician via Sri Vinayaka Enterprises who came and solved the issue... but then facing water leakage after the drum fixing... again raised a complaint 2 days before but no response from them. Please take necessary action....
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G
gungun130
from Powai, Maharashtra
May 25, 2023
May 27, 2023
This thread was updated on May 27, 2023
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2nd complaint raise reminder bosch home india

As per below complaint logged on 22nd May 2223 in reference service person has visited and he check the machine and told all parts has been damaged and need to replace and cost will charge is rs 13500. and collected his visit charges. when i informed him about the warranty he not agreeing and told you have to contact from where we have purchased.

As after taking extra amount for extended warranty for 5 years. iam not getting...
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G
gungun130
from Powai, Maharashtra
May 25, 2023
May 27, 2023
This thread was updated on May 27, 2023
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Bosch washing not working from 1 week

As per below complaint logged on 22nd May 2223 in reference service person has visited and he check the machine and told all parts has been damaged and need to replace and cost will charge is rs 13500. and collected his visit charges. when i informed him about the warranty he not agreeing and told you have to contact from where we have purchased.
and when i have contact bajaj electronics they are telling we have only sold and collected...
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G
gungun130
from Powai, Maharashtra
May 22, 2023
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Product warranty service

We have purchase bosh washing machine from bajaj electronics on 08 feb 2019 at the time of purchase they told this product has 5 years extended warranty and from 3-4 days washing machine is not working fine. then i have called customer care and in formed about the issues and also informed about warranty the they have told ok when service person visit you can show your in voice copy to wave off service charges. today i got a call from service...
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R
rohib125
May 19, 2023
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Washing Machine service SMRF47998743244

Address: K-901, PURVA PALM BEACH, ELU'S ROAD, KYALASANAHA

Complaint number : SMRF[protected]
AR Universal serivce786
Engineer attended the call RUMAN @[protected]
My WM had got stuck while washing was going on, error msg was displayed. Manually removed the clothes and logged a ticket, through Bosch Customer Care center. They send the above engineer, he visits site and updates the PCB has to be replaced/repaired and would cost INR 6850 and 450 for service call attending. I...
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S
Saurabh
from Pune, Maharashtra
May 4, 2023
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Absolutely overpriced spares and a broken customer care system

Address: Goa

My tumble dryer purchased on 17th May 2019 for ₹34, 199/- has had a PCB failure and I was quoted ₹17, 000/- for PCB replacement.

I am absolutely shocked that Bosch is perfectly fine with rubbing this day light robbery onto a customer’s face for a PCB which is about the size of a human palm.

Not only that; when I trying to escalating this issue with the Siemens Bosch Management; I am simply redirected...
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S
sgdm83
Apr 28, 2023
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Power module of Washing machine

My Bosch washing machine was purchased in 2020 November and suddenly last week stopped working. Complain made and service executive came, inspected and told me the repair would cost me 10000/- Rs as power module has to be replaced. The new machine cost is 25000/- Rs and the Bosch company wanted to change around 40% for a part. Over and above he told me Part is not available in open market and has to be purchased from company itself. I talked...
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V
venkatvicky
Apr 18, 2023
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#My_foolish_selection_Bosch

#My_foolish_selection_Bosch

I made a foolish decision and purchased a Bosch front-load washing machine(WAJ2426WIN ) based on youtube reviews.
But after experiencing I understood Bosch doesn’t have proper customer service and component support.

For getting a part replacement it will take a minimum of 10 days in case of any spare issues.

I raised a complaint (Order Number:[protected] complaint...
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I have purchased BOSCH washing machine which is under warranty, since past few months there is working problem in it and raised service request vide reference n0:[protected] on 28th march 2023. Customer care person told that it will be attended within 48hrs BUT almost 5 days over and no call received.

At first, PRODUCT NOT WORKING WELL
After complaining the same to resolve, SERVICE IS PROVEN TO BE WORST in terms of CARELESNESS...
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U
Uma jayapal
Mar 29, 2023
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Rust formation in fridge

We bought our Bosch fridge on 2020 and after 8months of purchase the rust formation was found on the door and we raised the complaint.The service people came and changed the door and when we asked whether it is the product defect they said if the issue continues we will see after that.Then after seven months again the rust formation started.This time also for the second time they changed the door and said if the issue again continues then...
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V
vernaveen007
from gurugram, Haryana
Mar 24, 2023
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Washing machine not working

Address: Second Floor HOUSE NO 2167

Washing machine not working showing E3 error ....
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