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Updated: Aug 31, 2024
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69
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2
Account debited but ticket not booked.
1
money deducted from my account but ni no confirmation mail for cancellation msg or mail.. nothing... loses my money
1
Ticket not received

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Payment was successful but ticket not received

BusIndia reviews & complaints page 3

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S
sibanand
from Koraput, Odisha
Apr 2, 2019
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bus cancelled and refund not till now

Address: QR NO IB/343, HAL TOWNSHIP,SUNABEDA-2, Koraput, Odisha, 763002

Sir my journey date was on 23rd march 2019 and the bus cancelled on that day without any prior information. On that day i suffered a lot.
I shocked that osrtc persons are very casual... I have sent at least 10 emails citing the above problem. But no respond…sir this not the first case, number of time is happening like this... Our nearest state ap, see how they are very serious...

Kindly refund my money.
br...
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L
Lokender Pal
from New Delhi, Delhi
Feb 4, 2019
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amount debited but not received the ticket

My name is lokender singh pal, email: [protected]@rediffmail.com
On 3rd february 2019, at 10;45pm i booked a bus ticket from delhi to jalandhar via bus india. The price i. E. Rs.966 was deducted from credit card but i didn't recieve the ticket and neither it appeared on the screen.
It showed : http error:400
It suggests me to check failed transaction or cancellations but i haven't been assigned any pnr/ob number.
Please...
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F
febinets
from Kollam, Kerala
Jan 19, 2019
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transaction failed

Few minutes back i booked tictet from velankanni to thiruvanathapuram (650rs). Booking not done, but payment already debited in my account.
Transaction id:[protected]
Name;febine

Debit card no:[protected]

Account no:[protected]

Multiple time i spoke to sbi customer care guys, they said as"please contact bus india customer care"

So please take necessary arrangements...
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M
Mohan
from Delhi, Delhi
Jan 2, 2019
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wallet amount to be refunded to my account

Address: Chennai, Tamil Nadu
Website: busindia.com

Hi,

My BI Membership number is 00067624, i have Rs.830 in my bus india wallet.
By using that amount i tried booking the ticket for more than 10 times, but while doing the payment, site used to logout automatically and it says error occurred while booking.

Since i tried many times and failed, i booked the tickets through TNSTC website.
I don't want to continue through this Bus India website.br...
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V
visvananth@gmail.com
from Chennai, Tamil Nadu
Dec 18, 2018
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refund cancelled ticket amount

Address: Chennai, Tamil Nadu
Website: busindia app

I am visvanath
Contact details : [protected] [protected]@gmail.com.

I booked ticket to travel in setc bus from chennai to trichy on 28th dec 2018 (Ac seater bus to karur) seat no 7w and the transaction reference no bi2401509. Amount debited soon. But pnr number not generated and subsequently ticket got cancelled in the busindia app. There is no way reach their customer care to inquire about this. Please do the needful...
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A
aksbus1234
from Talcher, Odisha
Oct 5, 2018
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confirm the ticket and mail it to ads1234 sahoo@rediffmail.cm

Sir/madam,
I anjana kumar sahoo, booked 4 nos. Of ticket from sunabeda to bhubaneswar of price rs.2400 on yesterday 04-oct-2018 in busindia web site for the date 15-oct-2018. The amount is deducted from the account but i till now not getting any ticket.
So it very very necessary for me. If ticket is not confirm by you pl. Return the amount immediately.
My ob ref. No. Is bi2340483
My email i'd is [protected]@rediffmail.combr...
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G
Gagandeep Singh
from Patiala, Punjab
Jun 9, 2018
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volvo bus complaint up13at2077

Address: 147001

Dear sir,

I have been to manali with my family. We were 12 members. We had booked a volvo to delhi from an online portal travelyaari.com. First, they have given our seats to somebody else at extra cost and take away the bus by preet travellers. Ten they adjust us in other bus (Bus number up13at2077). Driver had some drink before driving. We have faced a near accident situations in manali 3times. Got saved by a luck. I want...
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S
subodh kumar manna
from Haldia, West Bengal
Oct 5, 2017
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refund money from two failed ticket

Address: Koraput, Odisha, 763002
Website: manna9702@gmail.com

Sir,. I try to book bus ticket seat on osrtc a/c deluxe bus from sunabeda to angul on date 07/10/2017 (Booking date is 01/10/2017) mobile no-[protected], name — abhipsa rout, age-18yrs, from busindia mobileapp, email - [protected]@gmail.com, i try to book two times but two times money is (Rs831+rs831) deducted, seat is not booked, soo plze refund my money....
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N
naresh.22j
from Vadodara, Gujarat
Aug 21, 2017
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refund issue

Address: Vadodara, Gujarat, 390010
Website: busindia.com

I book bus ticket but transition fail, but money reduce to bank but after 7 day ny refund not complete busindia customer helpline no. not working so i send mail busindia helpline but no replay . i book gsrtc bus ticket 1 time but my money reduced 2 time so my 1 time money refunded? after 10 days my refund not completed, i attached my transition history & my tickets so please help me. busindia helpline services is very poor....
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A
Ashutosh__Mishra
from Khatra, West Bengal
Aug 4, 2017
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bus ticket

Address: Sambalpur, Odisha, 768004
Website: busindia.con

Dear sir,

With reference to the subject. I ashutosh mishra a customer of bus india services. I have booked a bus ticket from berhampur to sambalpur on dated 03/08/2017. As a guest user but my ticket was not reflected after i completed the payment process through paytm wallet. But talking with your customer representative got to know that the transaction is failed.
Neither i got the e-ticket nor the money is refunded.br...
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P
Parth Padhiyar
from Surat, Gujarat
May 27, 2017
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Didn't receive the e-copy of ticket.

Address: Junagadh, Gujarat, 362001
Website: Www.busindia.com

I had just booked the ticket from busindia site for the journey of junagadh to diu bus timing is (28/05/2017, 7:40 a.m ) at 10:00 pm of 27/05/2017. Unfortunately e-copy of that ticket is not recieved by me while the payment is completed and the money is transfer from my debit card. So i want the e-copy of my booked tickets.
As fast as possible or the refund of my tickets....
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S
shilviaram
from Korampallam, Tamil Nadu
May 25, 2017
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Send direct facebook message to bus india - for refund

Address: 605003
Website: www.busindia.com/mybusindia

If you are still not received your refund amount, just post your message directly to bus india's facebook page with screen shot. They may receive directly. It is my suggestion. Try this.

Do not forgot to mention your BI number.
If you sent any mail previously you got mail reference number, please mention it too.

It may works. Please let us know if you got success on getting refund process.Their facebook...
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S
Sekhar3jun
from Agra, Uttar Pradesh
Mar 27, 2017
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No response or not refund the money after so many time complain in busindia.com

Address: Bangalore, Karnataka
Website: www.busindia.com

Sir
I tried to book osrtc bus ticket on busindia website from phulbani to koraput on 18:00 dt 13/03/2017. I booked the ticket on 12/03/2017. The amount 320 had been deducted from my account and my OB no is BI1887444 but ticket had not been conformed. I also complain same on customercare of busindia and also email on helpdesk of busindia. Again i booked a ticket on same bus and same date and again pay 320 .my ticket was conformed and...
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P
pussymew
from Mannargudi, Tamil Nadu
Dec 2, 2016
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I am complaining about the non refund amount for my failed journey from Coimbatore to chennai...

Address: Coimbatore, Tamil Nadu

I had booked a ticket on 24th of November for travel from Coimbatore to chennai SETC bus.Te transaction was completed within 3-4 minutes .At the same moment when I called they told that the ticket of the seat number 10 which I booked is not confirmed .I had tried to call them so many times but they didn't pick my call. At the same time they had told if the ticket is not confirmed or u cancelled the journey we will refund the amount they told,...
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V
vicky6607
from Patiala, Punjab
Nov 17, 2016
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Bus ticket patiala to amritsar

Address: 147002
Website: busindia,.com

Dear Sir

I have book the bus ticket Patiala to Amritsar HVAC for 17.11.16 time 5.30 AM PNR NO. is P215081. But at the bus stand no bus from patiala to amritsar at 5.30 AM. I checked the inquiry counter & they say that bus at 5.30 AM closed.

You are requested kindly refund my ticket payment of 322/- without any deduction. & also pay me compensation . They have wrong post wrong information in your site. at Patiala...
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P
punnia
from Mumbai, Maharashtra
Nov 3, 2016
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Ticket failed but amount detected

Address: Chennai, Tamil Nadu, 600100
Website: www.mobikwik.com

Dear sir /Madam
I have booked by travel ticket in TNSTC in Tamilnadu government enterprises bus.My ticket was cancelled, But amount was debited in my account.all the details given below.

Ticket booking date-21.10.2016
journey date-28.10.16
amount-rs 500/-
transaction ref no[protected]
debit card bank name- hdfc
passenger name- punniyamoorthy.N
transport name- tnstc-villupuram...
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V
vicky6607
from Patiala, Punjab
Oct 8, 2016
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Payment deducted but bus ticket not generated

Address: 147002
Website: www.busindia.com

I tried to book a ticket in busindia.com from delhi to patiala travel on 5.30pm dt. 11.10.16 the ticket booked on 8.10.16 around 6 pm but the thing is transaction of amount 544 had been done, but the ticket had not been confirmed. I tried call the customer service, but no body is responding, either busy tone comes or nobody answer the phone. Pls do help to resolve the problem. The reference the payment ref no. Of bank is igaabcfdk4 hope my...
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P
prabin agrawal
from Paradip Garh, Odisha
Aug 13, 2016
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Refund of cancelled ticket

Had booked 4 tickets on 7th augast and debitted rs. 1452/- from my bank account.4 tickets has been cancelled on 9th augast because bus has breakdown, my pnr no was 03181920.

Please rerund my amount on my bank account.

Yours
Prabin kumar agrawal
E mail id [protected]@gmail.com
Phon no[protected]...
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R
Raghavan Srinivasan
from Chennai, Tamil Nadu
Jan 22, 2016
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Cancellation and refund of pnr y13818455

Address: Bangalore, Karnataka, 600061
Website: Busindia.com

I pre booked bus tickets for 3 members to travel in SETC through the busindia.com website and paid the required sum to confirm the booking for 14th January. Since I had changes in travel plans a day before I had approached the call centre of busindia.com (toll free number) at 8:30pm requesting cancellation of the tickets. While the customer service executive could also confirm the eligible refund amount, he requested me to send a mail to...
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S
srikant1990
from Kantabanji, Odisha
Jan 22, 2016
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Transaction success but ticket not confirm

Address: Malkangiri, Odisha, 764044
Website: www.busindia.com

I have already booked another ticket from this web site, so kindly refund my amount in my account, Name Srikanta Raul, My Ph. no.[protected], and E-Mail is [protected]@gmail.com Seat no. 10A...
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