Biotrim Labs
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Biotrim Labs Complaints & Reviews

C
chakr11
from Bengaluru, Karnataka
May 29, 2017
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Address: 742101
Website: www.biotrimlabs.com

On 26.04.2017 i purchased 01 bottle of testo ultra @ rs.1450/= (Discounted price) as per their advertisement but while debiting credit card they instantly debited rs.10, 005/=for 06 bottles (Including international charges of 15%). Not only this they also deducted rs.695/= for another product which was offered as free with my order of testo ultra. I instantly protested them through email and claimed refund of extra price of 05 bottles for which i did not order but they replied that processing has already been made.
On the other hand despite lapses of more than 34 days i have got neither any information of the shipment (On tracking it revealed that the courier namely san asendia have handed it over the local post and they will not be able to inform anything) nor received the shipment. Who will give me the right feedback?
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    sonu1011
    from Lucknow, Uttar Pradesh
    May 15, 2017
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    Address: New Delhi, Delhi, 110083
    Website: testoultra.com/#/in/main/IN

    For some reason i ordered some testo ultra on 14th may 2017 and paid rs.13, 419 (Inr) to biotrimlabs.com. On the same day i wanted to cancel the order and mailed the same at [protected]@biotrimlabs.com. But no response was received from their end.
    I am from india and i am unable to contact the india customer service number. I got number from there which is
    +[protected].. I tried so many time on this customer care number but not connected when i was placing the order on your website, the price mentioned there as 1450 inr, however, after placing the order, i have been charged 13419 inr. Could you please explain. This is totally not acceptable. If i would have known that it is like this, i would have never ordered. I just needed 1 trial bottle that i wanted to try. Please address my concern immediately
    Testoultra confirmation (#4d0022eef7)
    I ordered 1 bottle only but the amount detectued for 6 bottles how it happens the amount is too high for this product and i ordered for this sample purpose so one bottle is enough to me. And also iam not cleared about this product and company. Pls cancel the order and refund my amount immediately. I order my mistake so pls cancel the order and refund my amount
    I too experienced the same problem, the amount mentioned was something, and accordingly used my debit card, but, later, got a message on my mobile, that, Rs 10451/ was debited, thus cheated me, In fact, I did send a Mail, asking them to refund, instead, they communicate, shipment is being sent, Such a great cheats, this sort of website must be cancelled
    it is a ripp off!!! Do not provide a credit card to these people.

    I did it and got robbed by them...it is a fake website...
    I have also facing same problem. I have ordered for one bottle for Raju. 1450/- & payment deduct from my account is 10005/-.I mailed them daily but they reply same mail everytime .I think they are fake & fraud. Let's have complaint against them cheater.
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      joydeeppkl
      from Gurgaon, Haryana
      May 14, 2017
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      Address: Kamrup Metropolitan, Assam, 781016
      Website: www.biotrimlabs.com

      I am from india and i am unable to contact the india customer service number. When i was placing the order on your website, the price mentioned there as 1450 inr, however, after placing the order, i have been charged 8970.Is it a trap? This is like taking Indians for a ride.
      Don't we Indians got any support from any authority that the world knows & are aptly taking advantage of our system?
      Please would like to have refund of my entire money...
      Are we still to be considered under British Rule? where no one dares to raise any atrocities? remember this is our hard earned money...
      kindly HEEEEELP!
      May 17, 2017
      Updated by joydeeppkl
      biotrim labs /visa-pos/fitcambogia.com / testoultra

      i had order on 14/05/2017 for testoultra after reading a article it just rs 1450/- but after i order it with my debit card;

      it deducted rs 8970/- for 6 bottol.
      i dont have any contact number of the company in india one number given but it is not existing.
      going through other complainer details realized its a fraud company.
      my request, before any further, my fellow indians brother & sister gets duped;
      please stir this to proper authority o[censored]sa & put them behind bar.
      my order details as per mailed by them is:
      product shipment: testoultra - 1 pack
      shipment website: http://sgtrack.asendiahk.com/
      shipment number: asl20170515de64in
      date shipped: 5/15/2017
      order: 736fbdddbe25f9ca8525811f006def90
      many thanks,
      biotrim labs
      other details obtained from the board of various complaints, read like this:
      biotrim labs / slimlivingclub.com
      customer care service
      biotrim labs

      P.O. Box 471147
      san francisco
      california
      united states - 94147
      customer support phone numbers
      phone:
      +[protected]us & international) 30 39
      web: www.biotrimlabs.com
      www.slimlivingclub.com
      work days:
      mon 6:30 AM - 5:00 pm
      tue 6:30 AM - 5:00 pm
      wed 6:30 AM - 5:00 pm
      thu 6:30 AM - 5:00 pm
      fri 6:30 AM - 5:00 pm
      sat Closed
      sun closed
      please help & show them our system cannot be taken for granted & will not hush it under the carpet.
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        N
        Neelam Vasudev
        from Hyderabad, Telangana
        May 9, 2017
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        Address: Hyderabad, Andhra Pradesh, 500003
        Website: www.biotrimlabs.com

        I placed an order for testro ultra 1 bottle which was costing rs 1450/- but it debitted rs. 10005/- instead. Immediately i drafted the mail to billing at biotrim labs that i need only one bottle but debitted 10005 rupees. I got reply that this price is for 5 boxes. Immediately i replied to make only 1 bottle but did not received any reply to our mails. Finally after a reminder they sent reply that product is already shipped hence they could not cancel the order. Still i sent a mail that my first email was itself for 1 bottle requirement and balance amount is required to be credited immediately. Similarly 8 emailed that i want to cancel the order because of there recklessness towards mail. Now i want back my amount of rs100005/-
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          M
          Mohamedabdelwahab
          May 5, 2017
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          Address: 00971
          Website: Www.biotrimlabs.com

          I live in uae, i have ordered 6 packs of their testoultra product on 17th of march 2017. They debited the full amount of money and they didn't deliver the shipment untill now. L communicated with them through emails and livechat but they claimed that my shipment is at the post office, so i went there and i asked about my shipment and after a lot of communication with the central post office i have been told that there is no shipment with my name or mobile number in all of the uae.
          Go to Twitter page to write you complaints.
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            N
            Naren2019
            from Meerut, Uttar Pradesh
            Apr 28, 2017
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            Address: Meerut, Uttar Pradesh, 250001
            Website: Biotrimlab

            I am from india and i am unable to contact the india customer service number. When i was placing the order on your website, the price mentioned there as 1450 inr, however, after placing the order, i have been charged 10005 inr.+rs 695 could you please explain. This is totally not acceptable. How could they charge so much un authorised amount without my consent. This is totally fraud.
            Hi just now ordered testoultra my mail id kanigiri.[protected]@gmail.com please help me to cancel and return the amount.wrongly entered details please help me on this i am poor family.Please help me on this to cancel and return the amount.
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              R
              Rajendra Kumar Kanungo
              from Indore, Madhya Pradesh
              Apr 26, 2017
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              Address: 452018

              On march 29/2017 i purchased your suggested medicines total three produts for six months. On 01/04/2017 i recieved three different mails regarding shipment of all products
              Today it is 26/04/2017 till now i am yet to get shipmented products, even after i paid for all products along with order booking well in advance.
              On tracking icould not found any success or tracing the same
              Kindly reply me and make arrangement of me getting the products
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                namaskaram
                from Coimbatore, Tamil Nadu
                Apr 15, 2017
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                Website: [email protected]

                I am from India and I am unable to contact the India customer service number. When I was placing the order on their website, the price mentioned there as 1779 INR for one month consignment, however, after placing the order, I have been charged 10674 INR for 6 month consignment pocket through my CITI card online payment on 12th April 2017 .
                Immediately, I had sent my mail to take the order for one or 2 month consignment order and return the money to my CITI bank account through which I had made the payment earlier.
                But, after two days (on 14th April'2017), I have got the reply from them (email ID.. [protected]@biotrimlabs.com) that they have already processed the shipping and hence they can't change the order (their consignment no#00004F6092) .
                This is totally not acceptable. If I would have known that it is like this, I would have never ordered. Please address my concern immediately.
                Can you help me to cancel the order.
                Hello

                You select any package, you will be automatically deducted the fixed minimum amount of Rs.10674 and you also have to pay custom duty of 350 in addition to the above . Therefore the minimum amount one has to Pay 11000 .

                Do not get trapped into this . Unless more transparency about pricing, verification of local address and company full address etc is proven.
                Hello

                You select any package, you will be automatically deducted the fixed minimum amount of Rs.10674 and you also have to pay custom duty of 350 in addition to the above . Therefore the minimum amount one has to Pay 11000 .

                Do not get trapped into this . Unless more transparency about pricing, verification of local address and company full address etc is proven.
                I have just placed an order and then realized that I do not want the consignment for 6 months. I am sending out mails and trying to contact them through their customer care number but there is no response from anywhere. I am totally at a loss as an amount of 10, 005 has been deducted and I want a refund of my money.
                dear sir my name is chandan gupta how to many days my order or my home
                I have also faced similar situation
                The ad on Facebook took me to link which showed 1450/- and when I processed the payment Rs.10050 was deducted from the creditcard
                hey ill ordered testo ultra for 6 months 2/06/2017 night time ill paid from credit card after payment they given mail confirmation they will taken 14-21 working days but I'm Bangladesh citizens I'm staying Chennai Apollo cancer hospital for treatment but I'll leave it Chennai 12 June so I need to my medicine before 12 June or I want refund my money so any one can help me? TestoUltra Confirmation (#[protected])
                This my id
                Testo Ultra Not Delivered As On Date. (#0FB00-3AF31) (#[protected]B) (#10D[protected]#10F00-D5B7F) (#[protected]C8) (#11600-39AA1) (#[protected]F) (#12F00-3AE75)
                Online payment date from my card 13th March 2017.

                Take 1 min of your time to check through how many mail exchanging has taken place at [protected]@biotrimlabs.com, result is status Co.

                Same msg from past 3 months is copied & pasted one after the other in sequence. This is not happening, I have told you post office has not received any consignment. Money doesn't grow on trees, such a pathetic service from you.
                If you are not capable of delivering product after taking my money, better refund it. Enough you have tested my patience.

                Arrange to refund my money.

                My account details
                Muthuraju N
                HDFC A/c No [protected]
                IFSC: HDFC 0000371
                Branch : Yelahanka
                BANGALORE - 560064
                India
                Karnataka.
                Mob: [protected].
                I think this is a fake company & looted many people. Please do not get trapped into this.
                This is totally cheating. I ditto the original complaint here on top. I was told something like 1450 plus customs etc. But when I logged in my career to my utter surprise try he amount deducted was more than ₹10, 000
                How can I get my money back I am prepared to return 5 bottles out of six sent.
                One I tried to use but on taking the capsule it gives stomachache which lasts till late evening.
                Secondly the company doesn't want about the dude effects not it advise to consult Doctor before starting taking the medicine. I find that is not sold even as on the counter sales.
                I request the company to advise me the procedure to return the unused package and refund the balance amount.

                Testo Ultra capsule - Comment #2923023 - Image #0
                Subash Baveja's reply, Nov 20, 2017
                Some typos pl ignore aetu
                i prawin kumar i order one bottal testo ultra but 10005.00 amount detct my card pls cancil order and refund my amount my email [protected]@gmail.com
                Same happened with me too. By mistake I have placed the order for one bottle but I did not see that it was already selected for 6 months pack and immediately Rs. 10005/- deducted. When I requested for cancellations, I received reply that order already placed and will not be cancelled. They are totally cheating . Any body help for refund my money please.
                E.mail Id is "[protected]@gmail.com. "
                Hi i am Nazir i also order smilar pak of one botel but they cheat me by cutting the amount of rs 10005 .Now i taking the medicine my stomuch is very panic .i dont know what to do can you send my money back .rest of the bottles which i have not used.so please can any one listening me.my mail adress is [protected]@yahoo.com
                Hola yo pedí un frasco y me llegaron 6 frascos quiero q hacer la devolución de esos frascos xq estube revisando en YouTube y dcien q si es el frasco de color negro eso es falso así q al quien q me ayude a tomar acciones contra estos prácticamente estafadores este es mi correo [protected]@gmail.com
                I had ordered for 1 bottle just to check if the medicine us worth buying however to my surprise they deducted money for 6 months and delivered 6 bottles.
                I want to return 5 bottles and get the refund first the same.
                There is no call centre desk to address our concern.
                It also has side effects like drowsiness and headache.
                Plz refund my amount and confirm delivery address do that I can courier the same.
                This is absolute cheating and also playing with human sentiments.

                Himadri Majumdar
                Hello..
                I placed order in Jan 2019 but.myparcel reached me July 2020... It is strange.
                Moreover the consignment does not have any user manual in it...It is simply the capsules in bottles as if it is a fraud, not even a bill with it. I was supposed pay a custom.xharge of 350 INR but i was forced to pay 2850 INR.
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                  R
                  raghsb
                  from Hyderabad, Telangana
                  Apr 13, 2017
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                  Website: Biotrim Labs

                  Biotrim Labs — Cancel the order

                  For some reason I ordered some Testo Ultra on 27 th March 2017 and paid Rs.10005 (INR) to biotrimlabs.com. same day I wanted to cancel the order and mailed the same at [protected]@biotrimlabs.com. But no response was received from their end.

                  I am from India and I am unable to contact the India customer service number. When I was placing the order on your website, the price mentioned there as 1450 INR, however, after placing the order, I have been charged 10005 INR. Could you please explain. This is totally not acceptable. If I would have known that it is like this, I would have never ordered. Please address my concern immediately.Please help me to cancel the order i am poor family. Please help me to cancel the order.

                  I didnt receive any product this is cheating i am from very poor family please return my amount asap.

                  Regards
                  Raghav
                  [protected]
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                    M
                    murugeppa
                    from Bengaluru, Karnataka
                    Apr 3, 2017
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                    Address: Belgaum, Karnataka, 591308

                    On 2nd march 2017 at 02.15 pm, I have purchased online testoultra a medicine online from testoultra.com, which has shown me Rs. 1450, by debit card swipe. but it has deducted Rs. 10422.18 at once. the given number (+1)[protected] called up with this no. its saying like this number is not available.

                    please refund my amount which was deducted without my knowledge

                    Regards,

                    [protected]
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                      S
                      sreeleshvk
                      Apr 2, 2017
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                      Address: 62522
                      Website: biotrim

                      For some reason I ordered some Testo Ultra on 2 Feb 2017 and paid Aed.685 (Aed) to biotrimlabs.com. On the same day I wanted to cancel the order and mailed the same at [protected]@biotrimlabs.com. But no response was received from their end.
                      up now not deliver the teso ultra, its my request if you are not giving the things just return the money
                      please contact me on mail [protected]@gmail.com
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                        B
                        babugogi
                        from Agra, Uttar Pradesh
                        Mar 31, 2017
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                        Address: New Delhi, Delhi, 110095
                        Website: support@biotrimlabs

                        Biotrim Labs — Cheating on credit card, charge 5x times on actual value

                        For some reason I ordered some Testo Ultra on 28th February, 2017 and paid Rs.10005 (INR) to biotrimlabs.com. Till now i.e. 31.03.2017, I haven't recived the product. Whenever I mail them for asking the product I just get the auto response mail from [protected]@biotrimlabs.com. But no response was received from their end.

                        On the next day I received a mail from BioTrim Labs Support saying some of their representative will talk to me shortly. But nobody responded till today.

                        I am from India and I am unable to contact the India customer service number. When I was placing the order on your website, the price mentioned there as 1450 INR, however, after placing the order, I have been charged 10005 INR. Could you please explain. This is totally not acceptable. If I would have known that it is like this, I would have never ordered. I just needed 1 trial bottle that I wanted to try. Please address my concern immediately.

                        Now I think that the company is fraud as the product is to be deliver within 14-21 days but till now i.e.31.03.2017 I haven't rec'd any mail from them nor the product has been delivered. So, I request to customers not to give orders as this is fraud company.
                        Re: NO TRACE OF TESOULTRA SHIPMENT NUMBER ASL20170203DE66IN ORDER NO. 1D0A9497220B5A02852580D[protected]EF00-19FA1) on link of biotrim labs showing consignment ship on 02 march 2017 but further no progress.
                        BONJOUR, j, ai commandé 1 flacon d'essai et je ne devais pa...yer que les frais de port 4.77 Euros...
                        j, ai reçu 6 flacons debités sur mon compte 172 Euros...
                        impossible de joindre quelqun de chez eux...
                        nous sommes en face d'une tres grosse arnaque
                        Henri BELLOIR PAU 64000 FRANCE
                        BONJOUR, j, ai commandé 1 flacon d'essai et je ne devais pa...yer que les frais de port 4.77 Euros...
                        j, ai reçu 6 flacons debités sur mon compte 172 Euros...
                        impossible de joindre quelqun de chez eux...
                        nous sommes en face d'une tres grosse arnaque
                        Henri BELLOIR PAU 64000 FRANCE

                        comment retourner les produits et se faire rembourser ?
                        It looks a spam and they cheated many people including me.. Any way we can file a criminal fraud complaint against this company
                        Please send the product I was paid 10005₹ otherwise please send the money 10005₹ In my account thanks .and please the testoulta
                        Shipment Number: ASL20170609IN28195
                        Date Shipped: 6/9/2017
                        Order: A649E8221DA94E[protected]C5378,
                        I have order June 8th, but still I did not received my shipment,
                        Pls refund my money,
                        Shipment Number: ASL20170609IN28195
                        Date Shipped: 6/9/2017
                        Order: A649E8221DA94E[protected]C5378,
                        I have order June 8th, but still I did not received my shipment,
                        Pls refund my money,
                        where is my package order from 11/7/17 shipment number ASL20170712ID59196 no.order E8DC3D71348CE7978525A003130EB (1 pack FollocleRX dan 1 pack HGH pro RX )
                        I have similar complaint .actually my order was for one bottle for rs1450/- but payment was taken for us. 10005/-through credit card. This tesoultra company is not responding properly When I. Am. Asking for refund nobody is responding. Also there is no contact no. In India. I think we should make aware Indians about this and think before making payment

                        I request representive of company to resolve our complaint
                        In my case also the same, When I placed the order it was Rs.1450 per bottle of Testo ultra, and when placed the order from my credit card they swallowed the money Rs.10005/- for 6 bottles. I placed order on 27/02/2018 and
                        so for I have not received the parcel. When I track with given tracking information, it shows that the parcel is handed over to the local post and no tracking availiable.No one cheeting company. Dear Indian friends please be carefull with such companies. I learnt a lesson by spending Rs.10005/-.
                        Same here I spent money n I didn't get any MSG nd emails for the product plz give money back or complaint against he site
                        pls block this fraud company they have cheated several people in the world. Immediately cybercell should help us to investigate & blacklisted them. I am also a sufferer
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                          Sahil123123
                          from Mumbai, Maharashtra
                          Mar 30, 2017
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                          Address: 400064
                          Website: purelightnature.com

                          For some reason I ordered some Testo Ultra on 25th March 2017 and paid Rs.10005 (INR) to biotrimlabs.com. On the same day I wanted to cancel the order and mailed the same at [protected]@biotrimlabs.com. But no response was received from their end.

                          On the next day I received a mail from BioTrim Labs Support saying some of their representative will talk to me shortly. But nobody responded till today.

                          I am from India and I am unable to contact the India customer service number. When I was placing the order on your website, the price mentioned there as 1450 INR, however, after placing the order, I have been charged 10005 INR. Could you please explain. This is totally not acceptable. If I would have known that it is like this, I would have never ordered. I just needed 1 trial bottle that I wanted to try. Please address my concern immediately
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                            Raghav Bandi
                            from Hyderabad, Telangana
                            Mar 27, 2017
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                            For some reason I ordered some Testo Ultra on 27 th March 2017 and paid Rs.10005 (INR) to biotrimlabs.com. same day I wanted to cancel the order and mailed the same at [protected]@biotrimlabs.com. But no response was received from their end.

                            On the next day I received a mail from BioTrim Labs Support saying some of their representative will talk to me shortly. But nobody responded till today.

                            I am from India and I am unable to contact the India customer service number. When I was placing the order on your website, the price mentioned there as 1450 INR, however, after placing the order, I have been charged 10005 INR. Could you please explain. This is totally not acceptable. If I would have known that it is like this, I would have never ordered. Please address my concern immediately.Please help me to cancel the order i am poor family. Please help me to cancel the order.
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                              Abhijit4
                              from Mumbai, Maharashtra
                              Mar 22, 2017
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                              Address: 411052
                              Website: biotrimlabs.com

                              For some reason I ordered some Testo Ultra on 20th March 2017 and paid Rs.10005 (INR) to biotrimlabs.com. On the same day I wanted to cancel the order and mailed the same at [protected]@biotrimlabs.com. But no response was received from their end.

                              On the next day I received a mail from BioTrim Labs Support saying some of their representative will talk to me shortly. But nobody responded till today.

                              I am from India and I am unable to contact the India customer service number. When I was placing the order on your website, the price mentioned there as 1450 INR, however, after placing the order, I have been charged 10005 INR. Could you please explain. This is totally not acceptable. If I would have known that it is like this, I would have never ordered. I just needed 1 trial bottle that I wanted to try. Please address my concern immediately
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                                Y
                                yurry andrimico
                                Mar 14, 2017
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                                Address: 11460

                                Dear biotrimlab,

                                Today, on 12 March 2017, I made a reservation at PROIQBOOST.COM amounted to £ 1.932 million. Citibank credit card use, at the time of booking I think For one bottle just that my message, it turns out there are 6 bottles, for that I komfirmasi to PROIQBOOST.COM for the transaction is canceled, for cancellation of bookings this product has also been my komfirmasi to the citibank.

                                For your attention and cooperation I thank you.

                                regards

                                Yurry andrimico
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                                  kallol64
                                  from Jamshedpur, Jharkhand
                                  Mar 4, 2017
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                                  Address: 831011
                                  Website: [email protected]

                                  For some reason I ordered some Testo Ultra on 13th Feb 2017 and paid Rs.10005 (INR) to biotrimlabs.com. On the same day I wanted to cancel the order and mailed the same at [protected]@biotrimlabs.com. But no response was received from their end.

                                  On 15th Feb I found a online chatting opportunity and chatted with one Mr. Bob. Flatly he declined to accept my cancellation order.

                                  On the next day I received a mail from BioTrim Labs Support saying some of their representative will talk to me shortly. But nobody responded till today.
                                  Again I wrote a mail again requesting to cancel the order and refund my money.
                                  On 20 Feb a mail came from [protected]@biotrimlabs.com saying now they are offering me two ways:
                                  " *Yes, I will accept a 50% discount.
                                  *No, I would like to return my product, pay for S&H, and be charged a restocking fee of 15%. "

                                  On Feb 21 I offered to take the 2nd option. But from that time till now no communication is received from them.

                                  Again I requested them through a mail and said in India Rs.10000 is a big amount and I am not a rich man so please consider my case and refund me my money at the earliest.

                                  If required I can send you copies of mails. Please take some necessary steps. My point is in these days we use many e-commerce sites and after ordering if cancellation is ordered within a specified time say 10 days or so, they accept the cancellation request and refund money. But it seems to me that this site is like a booby trap, if anyone is caught he won't have any chance to escape.

                                  Please sir help me to get out of this trap.

                                  Kind regards,
                                  Onkar Mukherjee
                                  I ordered testo ultra 2 bottles worth Rs 6000 . Bt yet i did not recieved my order in indore madhya pradesh. I ordered it on 5 march 2017 . My order name is akshay singh .
                                  Hi just now ordered testoultra my mail id [protected]@gmail.com please help me to cancel and return the amount.wrongly entered details please help me on this i am poor family.Please help me on this to cancel and return the amount.
                                  Hi just now ordered testoultra my mail id [protected]@gmail.com please help me to cancel and return the amount.wrongly entered details please help me on this i am poor family.Please help me on this to cancel and return the amount.
                                  Hi just now ordered 6 bottles mistakenly testoultra my mail id [protected]@gmail.com please help me to cancel and return the amount.wrongly entered details please help me on this i am poor family.Please help me on this to cancel and return the amount.
                                  Hi just now ordered 6 bottles by mistake testoultra my mail id [protected]@gmail.com please help me to cancel and return the amount..Please help me on this to cancel and return the amount.
                                  Hi just ordered 6 bottles of testoultra by mistake, my mail id is [protected]@rediffmail.com, kindly help me to cancel my order and refund my money back
                                  Hi just ordered 6 bottles of testoultra by mistake, my mail id is [protected]@yahoo.com, kindly help me to cancel my order and refund my money back
                                  I ordered 1 bottle only but the amount detectued for 6 bottles how it happens the amount is too high for this product and i ordered for this sample purpose so one bottle is enough to me. And also iam not cleared about this product and company. Pls cancel the order and refund my amount immediately. I order my mistake so pls cancel the order and refund my amount...
                                  my email [protected]@gmail.com

                                  Order cancellation - Comment #2788566 - Image #0
                                  Sir
                                  Just now ordered testoultra my mail id [protected]@gmail.com please help me to cancel and return the amount Rs 8970/-wrongly entered details please help me on this i am very poor family and below pavarty man.Please help me on this to cancel and return the amount. immediately Thanking You
                                  Hi I am Shaik Faqruddin by mistake ordered this products please cancelled this items and return back the amount ASAP.

                                  Sorry for Inconvenience
                                  I ordered 1 bottle only but the amount detectued for 6 bottles how it happens the amount is too high for this product and i ordered for this sample purpose so one bottle is enough to me. And also iam not cleared about this product and company. Pls cancel the order and refund my amount immediately. I order my mistake so pls cancel the order and refund my amount...
                                  my email [protected]@gmail.com
                                  My name zaffar I also ordered testo ultra and the same thing happened with me they just deduct the amount 10260 inr I'm also from india 09/01/2021 was the date can any one help me abt this fraud zaffariqbal100.[protected]@gmail.com
                                  Plz plz
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                                    S
                                    Sebastian Arul
                                    from Bengaluru, Karnataka
                                    Mar 2, 2017
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                                    Address: 560102
                                    Website: Biotrim labs

                                    Hi,

                                    I am from India and I am unable to contact the India customer service number. When I was placing the order on your website, the price mentioned there as 1450 INR, however, after placing the order, I have been charged 10005 INR. Could you please explain. This is totally not acceptable. If I would have known that it is like this, I would have never ordered. I just needed 1 trial bottle that I wanted to try. Please address my concern immediately

                                    Sebastian
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                                      J
                                      Jonat
                                      from Chennai, Tamil Nadu
                                      Feb 22, 2017
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                                      Address: Madurai, Tamil Nadu, 625017

                                      Without confirmation amount of RS 10005 is debited for 1450.No response for my calls or emails .I could see similar
                                      e robbing with many people when reffered.Find by Cyber crime.This has to be done immediately.
                                      ordered on22.02.2017 1.05am
                                      Ordered for testoultra tablets.
                                      TestoUltra Confirmation (#CE006DD61A)
                                      No product is found in general web site of biotrimlabs either.
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                                        P
                                        Pssikka
                                        from Delhi, Delhi
                                        Feb 13, 2017
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                                        Address: New Delhi, Delhi, 110087
                                        Website: Consumer complaints. In

                                        I purchased a product on 10th feb 2017 the m.r.p of that product was rs.1695/= per bottle as i wanted to buy only one bottle but as i soon as i entered my debit card detials the amount debited through my card was rs 10005/= without my confirmation.i tried to reach their indian office but the no.was not reachable, kindly refund my money back at the earliest.
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                                          K
                                          Khadijatul
                                          from Bengaluru, Karnataka
                                          Aug 24, 2016
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                                          Address: 560078
                                          Website: Www.biotrimlabs.com

                                          I was gping through the website and they showed cambogia ultra weight loss for rs 1735 as 3 months supplement bottles so i was trying to purchase bt when i added my card details details it didn't ask for otp password also directly my money got detected and they had cut 10300 rs as i saw the message i had asked them to cancel my order within the fraction of two minutes send them the mail also bt they say thyou have already processo the request and cannot replace the amount. whereas in the website thy have clearly
                                          Mentioned it will take 3 weeks to process. i want them to refund my amount back at any cost i dnt want their fraud product.
                                          they only know how to take money and don't deliver the products.
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                                            C
                                            Chantell Schnetler
                                            Jun 30, 2016
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                                            Website: www.briotrimlabs.com

                                            Yesterday 29 june 2016, i ordered one bottle of pure cleanse for r295, no where did it even ask me to confirm the amount as soon as i entered my debit card details the amount went through shocking 1696.25. i immediately phoned them 3min later and said that this amount was debited. they said no the system says you ordered 5 bottles which is r1696.25. so i instructed them to cancel the order and refund me immediately, they said sorry i can not do that, it's system generated. so i said your website states i can get a refund and cancellation even after 30 days. they said they cannot refund me is already done!!! then they said what if i give you 5 bottles at half the price, i clearly said no i wanted 1 bottle. ok then you can have one bottle but it will now cost you r495. but the offer was r295 a bottle. sorry it's processed! i was so concerned i even cancelled my card! taking it up with my bank now!!!, how is it possible that they can debit card like that it's fraud!! if you email them they don't even respond;- (
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                                              G
                                              godad
                                              from Chennai, Tamil Nadu
                                              Mar 15, 2016
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                                              Address: 400007

                                              HI, myself shehnaz godad I hve order your product long ago and also received it. bt it was shock I did'nt order your product second time .. and from my account it as being deducted Rs/600.. I Hve nt order the product.. I Want my reply asap.
                                              Even refund my money back as early as possible..
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                                                V
                                                vida poorekhorsandi
                                                from Chennai, Tamil Nadu
                                                Feb 17, 2016
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                                                Address: Mumbai City, Maharashtra, 400058

                                                Last year I had made a purchase of cambogia ultra tablets. which was useless by the way. and today I got a message saying I have made' a debit card purchase of 595 INR towards MIR*BIOTRIMLABS' need this order cancelled.and amount refunded, or I will sue the company for fraud and illegal use of consumer confidential information.

                                                get back to me at
                                                [protected]@yahoo.com
                                                Oct 03, 2016
                                                deepika luthra's response
                                                Please wait. An operator will be with you shortly.
                                                Ethan says:
                                                Hello deepika. My name is Ethan how can I help you?
                                                deepika says:
                                                Deepika.[protected]@gmail.com
                                                deepika says:
                                                I have send an email this Saturday to get my money since the parcel is not reached yet
                                                deepika says:
                                                kindly do not ask for any further time coz I have no time to chase you every day
                                                Ethan says:
                                                For me to assist you better, let me just locate your account for a moment please.
                                                deepika says:
                                                and y u people have updated incorrect number India customer number on your website
                                                deepika says:
                                                I just want confirmation for money back now
                                                deepika says:
                                                all fake contact number r updated on website
                                                Ethan says:
                                                Thank you for waiting. I successfully pulled-up your account. Our records indicate that you have ordered PureLifeCleanse - 5 Pack last 30-Aug-2016. Did you check your local post for your shipment?
                                                deepika says:
                                                how many times you want me to answer same question... yes I did and wasted my time coz o[censored]r pathetic service
                                                deepika says:
                                                now u tell me about my money back its more than a month I wasted coz of stupid things... I would have ordered from better site and would have at least got better service
                                                Ethan says:
                                                We want you to check your parcel to your local post since we are only using the regular mail USPS. When regular mail arrive at your country it will be held by customs for quarantine. After quarantine, they will dispatch the parcel in 2 options. The 1st priority is to dispatch the products directly to your home address or the address that was provided online and the 2nd option is to send by local post.
                                                deepika says:
                                                its not with local post ... can't u read the same
                                                deepika says:
                                                I will not run from pillar to post coz of your stupidity
                                                Ethan says:
                                                Alright. I will make a report here to our logistics as well as to the higher department about your shipment and please wait 5-7 working days.
                                                deepika says:
                                                no I will not wait ...you do anything about your internal process, , ;... take as much as time you want after you return my money.
                                                Ethan says:
                                                Contact us again after 5-7 working days as make a report today so we can proceed to your request.
                                                deepika says:
                                                i want my money by today EOD
                                                Ethan says:
                                                My apology we have to follow the process.
                                                Ethan says:
                                                Contact us after 5-7 working days.
                                                deepika says:
                                                Do u think i have so much time to chase you ... you look at the number of time i have marked you all an email and also how many times i have been chatting with you
                                                deepika says:
                                                no i don't have time so you better return my money
                                                Ethan says:
                                                My apology you have to wait since we will file a report first.
                                                Ethan says:
                                                We need to wait for the feedback.
                                                deepika says:
                                                i don't want your apology ... u keep it with you u only return my money
                                                Ethan says:
                                                I already informed you the process.
                                                Ethan says:
                                                All you have to do is follow the process.
                                                deepika says:
                                                so u wait i will not... there is some sense of commitment which you have already breached
                                                deepika says:
                                                y u people have all incorrect customer care number... tell me your office address in India



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                                                Oct 03, 2016
                                                deepika luthra's response
                                                Every time same person answer your query... non of customer care number works
                                                They deducted Rs. 10300 however till date didn't deliver the product. I want my money back... please help in getting the same
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                                                  preeti kumari 87
                                                  from Saiha, Mizoram
                                                  Oct 27, 2015
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                                                  Address: not known
                                                  Website: www.biotrimlabs.com

                                                  I have purchased pure combogia ultra product on dated 06/10/2015 and suddenly i have been transfered to other station and did not received my ordered placed by me, and when i hear to know about my transfer i cancelled my order also . so i want reverse my money(Rs-10321/-INR) back to my credit card or my account .pls make reverse my money and confirm to me within 2 to 3 days. Thanks, preeti kumari patna [protected]@gmail .com card no-[protected]
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                                                    Y
                                                    yetirohayati
                                                    Oct 24, 2015
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                                                    Address: 12520
                                                    Website: www.biotrimlabs.com

                                                    I have placed order of 3 packs of Pure Cambogia Ultra on 8 September 2015. The confirmation email suggested to wait 10-14 working day for the package to arrived but nothing. Numbers of emails has been sent requesting the delivery update and replied by same promise with the same result, nothing has happened. I really want my money back. What should I do?

                                                    Biotrim Labs — Cancellation of order and Refund of payment amount.

                                                    I WANT TO CANCEL THE TWO PRODUCTS ORDERED ON 27/8/15 AT 11:00O PM AND REFUND THE MONEY AS SOON AS POSSIBLE. ANMOL JAIN [protected]@yahoo.in
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                                                      D
                                                      Dhiraj k
                                                      from Delhi, Delhi
                                                      Oct 5, 2015
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                                                      Address: New Delhi, Delhi

                                                      My credit card was debited by Rs 595 for premier membership. But i am not regestered for this membership. I want to know how company can use my crediy card without my permission. I want my money back and cancel this type fraud membership. Otherwise i complained against company on consumer foram.
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                                                        A
                                                        AbhishekVerma
                                                        from Pune, Maharashtra
                                                        Sep 16, 2015
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                                                        Address: Pune, Maharashtra

                                                        I placed my order on 11th August and got a mail that it was shipped on 13th August. Today is 16th September, its been 36th day after shipment and still I don't have any clue about my order. Even I cannot track my order. I ordered Pure Cambogia Ultra 5 pack & 01 Pure life cleanse whose details are as shown below:- 01. Product Shipment: PureLife Cleanse Shipment Website: http://sgtrack.asendiahk.net/ Shipment Number: ASL20150813DE54IN Date Shipped: 8/13/2015 Order: 930EE82C8BBE2D7C85257E9E00646C5F 02. Product Shipment: Pure Cambogia Ultra - 5 Pack Shipment Website: http://sgtrack.asendiahk.net/ Shipment Number: ASL20150813DE54IN Date Shipped: 8/13/2015 Order: E8E8222378E3A38985257E9E006195B4 I am from India and have been chasing them on chat but they are not responding in the manner they should. I have no clue whom to call & what to do. Can anyone PLEAS HELP ME.
                                                        I placed an order on 17/07/2015, i recieved an email and paid for the order in full with confirmation the same day on the 17th july 2015. Shipment no: ads[protected].
                                                        Order no: f5c351155f359e3a85257e84003721b7.
                                                        I have emailed biotrim over 20 times in the past 4 months, all i get is an automated responce.
                                                        I have requested that someone email me directly regarding my order.
                                                        To date 4 months later... I have still not recieved my order...
                                                        Very dissaponted, although i have paid for products that have never been delivered.
                                                        I have even made the effort, with my time, my expence to contact america regarding my order and still no delivery or responce...
                                                        Very dissapointed...
                                                        NanduBG's reply, Feb 19, 2018
                                                        Can you please confirm if you receieved the order?
                                                        Absolutely ridiculous...
                                                        This must be a scam...
                                                        I placed an order on Pure Cambodia and was told that it was shipped on the 9th of June 2016, Shipping number ASL20160609DE41ZA and us to date I did not receive any of my order and dont know who will be able to assist me. Please can someone contact me at [protected]@gmail.com
                                                        I am very dissapointed.
                                                        I have had the same experience. Surely someone can assist us who have been scammed? what kind of marketing is this? Its a disgrace that Biotrimlabs can get away with this. If someone can assist, please email me.
                                                        [protected]@vodamail.co.za
                                                        good day

                                                        I placed my order with BellaVei on the 1St Septenber 2016 I have still not received my order shipping number ASL20160901DE24ZA. MY PARCEL HAS ARRIVED IN SOUTH AFRICA. WHAT IS THE TRACKING NUMBER??? HOW DO I GET MY PARCEL,

                                                        [protected]@bluespec.co.za
                                                        Good day. I ordered my goods "Pure Cambogia Ultra - 3 Pack" on 4th November 2016, and paid on line, and to date I find myself in the same situation as the above people - no goods have been delivered, and only an auto response from the web address given to track your parcel. Ordered in South Africa. Shipment Number: ASL20161104DE75ZA. Date Shipped: 11/4/2016. Order: 940494AE1A72E3A68525805F003C897F. I cannot believe this is a hoax ???? It's a lot of money to not get any feedback from Biotrim Labs is really disgusting. Yes do email me with feedback: karinabalt.[protected]@gmail.com. Thank you
                                                        I have the same problem. Has anyone in South Africa received their orders?
                                                        Even i am also facing the same issue.
                                                        I am chasing the company from last 2 months.
                                                        I had a long converstaion over mail but there is no positive response.

                                                        Now i have decided to file a case against this.

                                                        I will try to ban this site from india.
                                                        Atleast no more innocent people like us will be charged like this.

                                                        Rahul.[protected]@gmail.com
                                                        I have same experience .. I orders follicleRX tablets from Belavie.. They are saying that my parcel is handed over to local post .. But no tracking given ... Looks like a scam
                                                        I have been facing the same issue. Is there anyone here who has received the order?
                                                        Hi when are you guys are going to send my order. I dit it in october the =#03 and i already paid for. Let me know when is going to at home over here in chile sauth america.
                                                        I paid $172.16 dollars the whole paquete
                                                        Noler's reply, Oct 31, 2017
                                                        I need to know when you guy are going to delivery my order that I did it October the 03 2017.
                                                        I already paid the whole amount jus now in my bank please let me know I wii have mi order at home .
                                                        Over here in Chile Sauth America. Please let me know as soon as possible. I very apeciative that .
                                                        Thank you . Enrique
                                                        I wanted to say that I have received my product. Thank you to Biotrim team. Only issue they charged more than what was showing before booking.They took little time but they delivered. Thank you once again
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                                                          Fiona Tiewla
                                                          from Mumbai, Maharashtra
                                                          Sep 12, 2015
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                                                          Address: Pune, Maharashtra

                                                          I have placed an order on 5 aud 2015 and it's been almost six weeks now still no package I'm tired of calling customer care they jus keep on saying it will arrive by this week ...I'm getting worried please give me some answers my shipping no is ASL20150807DE50IN
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                                                            susmitabhosale
                                                            from Visakhapatnam, Andhra Pradesh
                                                            Aug 8, 2015
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                                                            Address: Pune, Maharashtra

                                                            I made purchase of Rs 1795 for Pure Cambogia Ultra and Rs.595 for membership and amount debited is Rs. 10321 How is that even possible I want my money back. It even says I cancel at any time. Cancel it and give me my money back ASAP. How could even do such crucial thing to your customers.
                                                            +3 photos
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