BPL Mobile Complaints & Reviews

sir,
i am using BPL sim card for past 2 years..but around a week ago..that is approximately...around 4th september my STD incoming calls were blocked..i registered a complaint (complaint no:DOC-C[protected] with the customer care (on 9th september 2010)and they gave me assurance that the issue would be sorted out in 72 hours...but the problem was not solved and and still prevails..
So i request you to look into the matter and...

i have been using mobile no. [protected] from back 3 years. i purchased this sim from one of the marketing executive. and paid a dear amount of rs. 5000 for special number i lost my mobile phone . and went to bpl gallary in malad for new sim three months after the loss. the gallery representative told me that i have failed to report loss of card within 60 days so i cannot get my no back. on asking about the premim no charges he told me that....

sir,
i am a BPL mobile subscriber since 2 years. Since i have taken a BPL connection, i am facing problem using WAP based services. I have complained to costumer care several times but they dont resolve my problem. Actually when i try to access WAP service, it shows "conection not available" or "network busy" and after several try it gets connected once but for a short duration.
So i request to resolve my...

August 3, 2009.

Dear Customer care services
BPL Mobile

Some time back through this mail, i had forwarded my complaint in regard to deactivation (discontinuation) of mobile caller tune ( Mobile NO. [protected]) but so far the same has not been effected. I would once again request u to kindly take necessary action for deactivation and let me know the answer through email,

regards
br...

in spite of reag for do not disturb so many time i am frequently getting calls and sms from the promoter.
my cell nos are [protected] and [protected] these nos are used by my parents they are senior citizen and it is very annoying for them to recevive this calls please help...my no is [protected]....

sir i want the last two months of incoming and outgoing call list detail, please give me.Thanking you.My no is [protected]...

Dear Sir,

I am a BPL mobile subscriber(post paid connection) for the past two years.When I was on a visit to Ratnagiri, my handset showed no network bars.
After lodging a complaint with the call center of the company, they did not even bother to reply to mail.
BPL Mobile seems to be least interested in improving its network...it was really a bad experience I could not make an outgoing call due to non -availability...

DEAR SIR,
I AM SUBCRIBER OF BPL MOBILE .BPL HAVE DEDUCTED RS 49 FOR WAP (WIRELESS ACESS PROTOCAL SERVICE) BUT SERIVCE IS STILL NOT ACTIVE INSPTE OF GIVING COMPLAINT (COMPLAINT NBR DOC-C[protected].THERE NO ACTION TAKEN BY BPL WHEN CALLING CUSTOMER CARE EXE ALWAYS THEY SAY COMPLAINT IS IN PROCESS FROM 12 MAR 09 THEY SAY YOU HAVE TILL 48 HRS AFTER 48 HRS AGAIN THEY SAY YOU HAVE TO WAIT 48 HRS . BPL MOBILE EXE AND IT PEOPLE ARE JUST...

It has been observed, since i purchased a new no.
1.My daily balance was being deducted without making any call, etc
2.An auto ring tone was installed without my acknowledgement, where by the money was deducted.
3.Without my knowledge, my number was circulated, for their promotional activity.This is seer intruding on my privicy and causing mental disturbance. Moreover i was told by the BPL staff, that to disconnect it...

I am deeply disturbed by the companies high handedness in changing my caller tune to some trash song with out my knowledge and charging me for the same. I prefer the normal ring. Two months back
too they had put a song as my caller tune and charged me for the same. I complained and they removed
the caller tune but they said we can't refund the 30 rupees. Again theyt have done the same thing. I really wanty to take some...

about a month ago i started getting calls for applying for callertunes..
i always use to cut those calls
one morning when i picked up my phone, i saw a message (not sms) showing that rs.15 have been cut from your account
i did not know what it was for but my friend told i had got callertune (tujhme rab dikhta hai from RNBJ) even though i did not apply for it!!!
again after around 3-4 days i got the same message...

i have wrongly charged twice once for some chat application activation and now again they have charged me for call back tune. I have not given any request for any of these applications, i don't know why they give so much trouble to their customers. I need my refund back since i have not gioven any complaint. this number is used by my mom and dad. they know only how to receive a call and end a call....

This is vipin sharma from mumbai. i have BPL mobile no. [protected]. i am very upset with the services from the service provider BPL MOBILE. Every day recieved 3-4 calls from service provider for caller tune for no reason. i never applied for the same. i always harassed due to these types of calls as these calls disturb me mentally. today again they called me for no reason and i tried to disconnect the call as i was travelling in the local...

i had parchase 120 rs coupens of recharge of bpl mobile services on dt. 21/10/08, but by mistak of reatiler recharge coupen scrach no was srub by him badly, he saggest me to visit the bpl gallary for further help but i visit frist to bpl ghatkopar gallry they took down my cell no & rechage coupen no & reaply me they will send me the crub no by sms or by give call on my no.but they didnot given me call as well as the sms, again i visit...

hi Im Mayur,
From Kalyan

Reealy the service of BPL mobile is the worst in the country.
Many times it happened that i want to call to my wife, Home, or any other phone, in emergency situations i couldn't make call.
Im faceing this problem from last one month or more. many times it happen that I want to call somebody on urgent basis, the call never gets success.

allmost all the incomeing...

Dear Sir,
I have been using BPL Mobile for last 4-5 years, But Suddenly from 2-3 month there has been huge network failure on their network,
Frequent Call Drop, Cross Connection, No Voice on Incoming as well outgoing call, i had many complaint to their helpdesk but nothing has changed instead it has become worst, Now i Thinking of changing to prepaid to minimum refill so atleast my previous numjber is alive, Pls take strict...

dear sir,
i m the regular user of BPL prepaid customer.
recently i have taken new sim card which is coming under the scheme of DAS KA GANG.
for that i have submitted my documents as follows...
my hostel accomodatoin letter. college identity card, reshan card xerox. etc.
i have submitted these documents thrice within a span of two weekse, still these people used to disconnect my service.
i complained...

i refilled my cell after 48 the amt is reduced back coz bpl says the dealer said he recharged the mobile by mistake it was recharged for the wrong number ;
i call & speak wit the mobile assist ( customer service ) while clarifying the the problem the could not explain it & was reapiting the same thing & he & his colleuge was laughing & then he hung up the phone : wit out informing ; the most poorest service by...

I have been a BPL Mobile Platinum Class user since the past 10 years.Ever since i moved to Juhu Versova Link Rd last year have been experiencing network problems.

I was informed 6-8 months ago that new cell sites were coming up...nothing has changed, on the contrary i see the call dropping like crazy since almost a fortnight...All my friends/clients using BPL have also been experiencing continuous and frustrating call drops.br...

I AM CUSTOMER HAVING PREPAID CONNECTION NO: [protected] AND WOULD LIKE TO INFORM YOU THAT WHILE ROAMING OUT OF MAHARASHTRA I AM BEING UNNECESSARLY CHARGED FOR MARKETING CALLS MADE BY YOUR SERVICE PROVIDERS.ALSO THIS CALLS CANNOT BE IDENTIFIED AND AVOIDED AS THEY ARE DONE USING MOBILE NUMBERS.
YOUR REQUESTED TO DO THE NEEDFULL SO THAT SUCH MARKETING CALLS ARE NOT SEND BY YOUR SERVICE PROVIDERS ATLEAST WHILE IN ROAMING...

I have taken a BPL Mobile (Postpaid) connection on 19th March 2008!! My address verification is also done on 21st March 2008!!! But they are not ready to give National Roaming Service, as im going out of town on 24th March!!! but they are not ready to listen anything and they inturn tell me to withdraw the connection without the deposit amount refunded back to me!!! Please Help!!! Im in a mess!!! Dont Understand what to doo!!!
I cannot...

i have bpl prepaid card i have charge rs.444 for life time in coming free after that on 10/1/2008 i have recived an sms from bpl "great news : local calling rates slashed on your plan. local call rates reduced to Rs.1/min changes effective 10/jan/2008 after that on 11/1/2008 i have refilled with rs 501 rechage coupon and i got sms that your a/c has been succesfully recharge and you have 342.87 paise in your a/c but that sms found...

I have had the greatest trouble with this company for a while now, and the only reason I'm still doing business with them is because at this point I cannot go through a change in contact number. Have been with them for 5 years and everyone has my current conatct number.
The latest issue that I'm facing with BPL is related to their Blackberry services, or rather the lack of it. While they have activated the blackberry service...