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Calcutta Telephones Complaints & Reviews

2.5

Updated: Apr 18, 2023

Complaints 77

Resolved

38

Unresolved

39

Good! Calcutta Telephones values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Calcutta Telephones step up their efforts to fully resolve all complaints 👍

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non receipt of the security deposit even after surrender of telephone line

Not reparing my dead phone

my phone No 033-25211740 dead for a period

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non receipt of the security deposit even after surrender of telephone line

TELEPHONE SURRENDER

billdesk failed

Calcutta Telephones reviews & complaints(77)

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My landline number 044-222XXXXX is dead for the past 10 days and I had lodged a compliant on 10.04.2023 with docket number[protected]. I had been following with their customer care [protected] and I get the same reply WE ARE ESCLATING AND STAFF WILL CALL YOU SHORTLY..!! When I ask them to transfer the line to the next authority the flatly refuse or say NO HIGHER UPS ARE AVAILABLE..!! On one occasion (15.04.2023 @ 10.40 a.m) the customer...

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Address: Drakasharama

Website: getphone .iniphones5

My money back...

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Address: 14/1, TOWNSHEND ROAD, KOLKATA 700025

Landline no[protected] is dead since last 4 months. Please repair it urgently.
Also please note that i am getting bills for this period which needs to be reversed...

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Address: Flat # 501, Mainak Appartment,, P-17B Ashutosh Chowdhury Avenue,

Dear Sir/ Madam,

W.R.T to the above subject matter, I have tried lodging a complaint with Calcutta Telephones but my complaints have not been heared, hence using this as my last medium.

As per the above subject, my telephone line is non-functional for the past 15+ months. I have been paying regularly our monthly subscription but connection doesn't work. I am seriously having thoughts of disconnecting the line...

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Address: India

Website: Account ban

Please plyer account ban...

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Address: Kolkata

Bharat Sanchar Nigam [BSNL] — Rent rebate for landline and fix my landline connection
S
shibsankar roy
Feb 22, 2021
Mark as Resolved

TO
THE ACCOUNT OFFICER
CALCUTTA TELEPHONES
KOLKATA

SUBJECT: LANDLINE DEAD AND RENT REBATE REQUEST

SIR,
MY LANDLINE NO. IS[protected]. MY Landline no. is dead since 10 November 2020. i lodged complaint(Complaint...

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The landline [protected] has been dead since June
Several complaints made in writing, in person and through email.No one has come to fix the landline so far.
The local exchange does not seem to care. Multiple emails to cgm Calcutta telephones were of no avail...

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Address: Calcutta Telephones

I find that there is excess amount was paid to bsnl.
How can i get the refund. Please let me know the process to achieve this.

Dr. Sarbajit das
M. B. B. S., f. R. C. S
Tel no. 22878310...

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Address: Kolkata, West Bengal, 700078

Complaint with registration no.[protected] on phone number[protected] is still out of order. But bsnl saying it has been attended to and repaired. This is happening all the time. Complains are registered but without repairing bsnl informing it has been repaired. If you have any complain contact 1500.
Bsnl must take immediate and urgent action for redressal.
Malay kumar chatterjee...

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Address: Kolkata, West Bengal

The poorself made the greatest mistake of his life by opting for a broadband connection from BSNL under telephone no[protected]. The broadband line, cited above, has become a source of great embarrassment as most of the days it does not work though the BSNL has raised the rent like anything. It is required to pay around Rs.1000/- per month though the scheme name is 750UL. The complaintant being an executive of a PSU opted for it considering...

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Address: Kolkata, West Bengal

Dilip agarwal 58 viveka nand road, kolkata - 700006 my telephone number is 22196569 and i have surrendered the telephone connection long back and i have received the telephone bill with the credit amount showing the adjustments of all arrears and security deposit. i have personnally requested the concerned commercial officer many times for giving the cheque of my credit amount but they would not listen ... and i dont know now...

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I am a subscriber of Calcutta Telephone. My Telephone number is[protected]. It has been dead since[protected]. I am docket on[protected]. But yet not repair my telephone. I met with the officer of Bhatpara Telephone for 4 or 5 time with Sri D.K. Bal or Sri P.K. Biswas. They tell me that it will repair soon. But yet now no result has been made.
They also said me the some miscreant theft the cabel or unauthorised digging the pipeline...

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Address: Kolkata, West Bengal

Please note that my above phone is not working regularly since last 2 year. when I complain for dead telephone, it will be take 15 days to repairs and when the repairs is done then it dead after 4 or 5 days. It is regular routine for last 2 year or more. The telephone authority can check the uses or incoming call for last 2 year. Can I request the authority to kindly look into the matter, so that my phone start working regularly of suggest...

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sir, we are astonished to see the monthly bill for phone no[protected], customer id [protected], account no [protected], bill no[protected].10.2013. the bill period is 01/09/2013-30.09.2013 payment due date 30.10.2013 the bills of the previous months was less than 500/= . we suspect that there must be some error in the bill generation.. though we are paying the bill today. but please check and arrange to rectify and the refund...

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Granteed PCO [protected], Docket No [protected] dated 01.10.2013 Written complain receive by Mr. Debnath (P.M) on 03.10.13 of of RISHRA EXCHANGE, and also request to linesman Mr. Paul to recover the line .But no body visit us.as a result the is fully deed. But we liable to pay minimum Rs. 225.00 in due time which bill not receive in due time before the due date . Please look after the matter. With due regards, yours truly, LIFE...

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Address: Kolkata, West Bengal

inspite of my several complaint lodged, no proper action has been taken till date. every time lineman rang up and say ur phone is okay without listening customer problem.in my side, we are unable to talk because of husky sound.Moreover, i also requested them to change my bsnl receiver due to low incoming ring tonne.regret that no changes made till date with the version no receiver is available in the office.this is really ridiculous.its hard...

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Address: Howrah, West Bengal

I deposited Rs.135/-through SBI Credit Card ++++++++++++6812 for payment of BSNL Land Line No.[protected] For Juthika Ghosh of 46/2,Ramkrishna Pur Lane ,Kolkata 711101 vide Bill Desk Tr. No. Tx[protected]. but Bill Desk showing failed..SBI CARD sent message transaction of Rs.135/-made onSBI card ++6812 at BSNL BILLDESK on 25 Jun 13.Please give me a cofermation of bill payment. e-mail address [protected]@rocketmail.com....

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Address: West Bengal

My telephone is out of order from 27th March 2013, complaint no [protected]. No action has been taken yet. Several visit to the office and meeting the officer got futile. My business solely depends upon BB and I have recurred a big loss. Still the bills are coming where call charges have been charged (how come?). Please help me. I am from kolkata 700037....

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Address: North 24 Parganas, West Bengal

Hello is there any one from BSNL, Calcutta telephones listening! Once monopolistic telecoms giant has been turned to would be dwarf, because of its corrupt, scrounging and unwilling employees. Millions of their generations old customers deserted them and they thank their luck that they took right decision in right time. Ill lucks with them those who either due to lack of time or still with false trust with anything that bears smell of government.br...

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Address: North 24 Parganas, West Bengal

FOR THE LAST TWO MONTHS THERE HAS BEEN FREQUENT DISRUPTIONS IN MY LAND LINE AND BROAD BAND.POOR. BROADBAND SPEED
OF 1Mbps when i am supposed to get 4 Mbps under HOME COMBO ULD 900 PLAN.Always saying the problem would be rectified but till date no solution has been found.Being a doctor by profession I am facing a lot of hardship.and has been forced to purchase data card of a private company. I WANT TO KNOW ONE SIMPLE ANSWER ,"IF...

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