Eyemyeye Complaints & Reviews

Email thread to understand.

And this is to Deepak Ahiwar - Operations Manager.
Poor customer response.
Poor customer satisfaction.
Wasted customers time by seeking details when it was not going to be handled with.
Wasted customers time with customary reply ignoring the specifics.

And more, will unveil.
Welcome eyemyeye to New India, customer can't be left in lurch and to waste...

Sir, I ordered a sunglass and paid 400 rupees to eyemyeye, after one day I cancelled my order. Yet I have not received my refund. I contacted many times to the customer support of eyemyeye but still I have not received my money. Please help me. Order Id - EY[protected]...

Fraud site the quality of the product is very cheap moreover they offer amazon pay gift card worth rupees 400 which is infact a game plan with innocent customer.while claiming this voucher they ask you a question and give 5 second only to ans means within 5 second you have to read and answer the queation and quit obvious that kost of the customers fail to revert in 5 seconds and a popup show "oops you have missed the opportunity" and it is...

I got an eye catching offer on their website to get 1000 discount on sunglasses.
When I added item of 999 then it shows. 0 delivery charges and total payment remaining of 0 .
It asks to register first before placing the order.
Once I provided my personal information and register then it shows packing charges of 400.
This is intensionally designed to cheat customer.
If they are not placing any order then...

Hi, I have ordered for a spectacle frame + lens small size on 6th Oct 2023. I have paid Rs. 849
Prepaid. I have received orde today 17th Oct 2023.

Frame is too loose and falling from the face. WHEN I requested for either return r replacement, I was denied for return or replacement quoting that I have claimed cash back. But I have not claimed or got cash back

Please return or replace my spectacles
br...

I have received 2 pairs of spectatles on 3rd AUG 2022. The lens and the frame were given 1 year warranty. Despite the app showing lens description as premium quality with anti scratch, and also any damages to the frame around the lens will be covered under warranty, now when I reached eyemyeye support with the pictures of the lens and frame, they rejected saying that it doesn't fall under warranty and closed the ticket. This is definitely...

I have first ordered lens in starting of Oct 2022, but after 15 days, they suddenly canceled the order saying internal issue, i again ordered lenses on 18th Oct 2022, till date no shipping, they have also removal option to cancel the order, i have mailed multiple times to cancel my order and provide me refund but still order not got canceled....

They first sent me spectacles whose Blue cut coating came off on its own, so i asked for replacement they said they will first pick up the damage product but than the delivery person who came picked up the wrong package and now when I'm requesting them to send the wrong package back to me which is my personal item they are simply extending the date saying they have not received it but tracking of the package on Delhivery Courier website clearly...

I had ordered a pair of spectacles from website of eyemyeye under the order ID EY[protected]. It was very low quality product and already on the stage of breaking when I received it. So I created return request which they cancelled two times. After so much requesting through mail they agreed to pickup the product. Now I am requesting again and again for refund but they are not ready to refund my money. Kindly help me to get refund....

This is the worst company ever. Better go for lenskart.I ordered just sunglasses not even powerglasses.The delivery date keeps on extending and i haven't still got my product.First they said surely you'll receive by 24th aug 2022 then 27th then 29th.Still I haven't received.they just call and make excuses and blame the delivery partner.Many ppl have problems similar to mine but they won't take any action.They aren't refunding the money also.Worst...

Product not delivered even after resubmission of request for delivery...

I purchased eyewear from eyemyeye 20 days ago. At the time of purchase it was showing delivery date is 19th june(3-5) days after purchasing date. But even after 20 days i didn't got any delivery. I called eyemyeye custome service more that 10 times but always they are saying they will deliver in 24 hrs but finally didn't getting any delivery. Really frustrated. Please help...

Don't buy any one from Eyemyeye online shopping, they will give duplicate products and cheap quality products... I purchased last week sun glasses they deliver to different product.. and cheap quality.....

I was ordered on 25/11/21, order ID EY[protected] and paid 1800/-. Company person spoken to me upload prescription, after up load prescription, they said paid extra money. OK I was agreed to paid. They send a link it is not worked. I was send mails 5 times, every time ' we send consent department ' and I spoken through phone they answered simply we forward consent department.
If I am going to local shop it is two days job. They are...

First time i ordered from eyemyeye app and i experienced cheap product as firstly i recieved item late and when i got it after almost 12 days, i wore it and started headache and blur vision then i checked it with optician and i was shocked to know that both the spectacular glasses numbers are totally different....