Godrej Consumer Products
1.4
Submit a Complaint
14
COMPLAINTS

Godrej Consumer Products Complaints & Reviews

S
satishchandra1255
from Hyderabad, Andhra Pradesh
May 10, 2022
May 16, 2022
This thread was updated on May 16, 2022
Report
Copy

Delay in Delivery of the product and no response from Sales Executive

Hello,

This complaint is with regards to an order for a Refrigerator from Godrej,
This order was placed on 6th May 2022, application number:2358900 on my mother's name V Anuradha, and booking amount of Rupees: 500\- were paid to the sale executive Aravind Chary with Sales Executive code: 924086. Since then, there was no response from him and delivery is yet to happen

Tried reaching Godrej support, did...
Helpful
Found this helpful?
1 Comment
Report
Copy
D
Durba Das
from Durgapur, West Bengal
Nov 24, 2021
Report
Copy

Claim warranty

I had purchased a Godrej hit racquet dated 26.10.2021 and product not working after a week as per the terms and conditions given by the company the product is within warranty period. I had claimed for the warranty from their official website but no response from the company ....
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sayeem Chaudhary
Sep 14, 2020
Report
Copy

No value for new customers. Unskilled staff.

No value for new customers. Unskilled staff....
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Aftab Md
from Bengaluru, Karnataka
Sep 3, 2020
Report
Copy

Godrej Authorized Service Centre, Bangalore

Address: 31/37, 8th Cross, 12 Main, HBR Layout 1st Stage 2nd Block

Worst service centre authorized by Godrej. - no bill provided. no service provided
They sent a technician, Akbar ( [protected]) to check the Washing Machine, told the machine needs replacement and charges are 2600/-. Akbar charged 450/- DID NOT PROVIDE Bill or Acknowledgement. Next day they sent vehicle for pickup (Aug 27). next day there was a call from their call center[protected] and told that both motors need replacement and the...
Helpful
Found this helpful?
Write a comment
Report
Copy
Adi manikantareddy
Aug 12, 2020
Report
Copy

Not received the product

My order id:ar12988
I ordered the godrej smart matic alive... On june15... But not received the refill but till not resolved/responding
Price:679.15
I want my money or product...
In messanger team social media team... I send so many messages but no respond......
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Manas Ghag
from Mumbai, Maharashtra
Jul 22, 2019
Report
Copy

disappointing service

Address: 400078

We have taken Double door fridge in the month of aug 2018. from vijay sales . after a month problem was start
Fridge stop, cooling as well as to much noise problem in this fridge . fridge is vibrating, i had given several complaints to vijay sales as well as godrej customer care but no use .i asked them for replacement but twice my no was change from your service center and and closed my complaint as unproductive call. is it your...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
vishalsalesmumbai
from Mumbai, Maharashtra
Sep 17, 2018
Report
Copy

fraud sales executives

Address: Mumbai City, Maharashtra, 400077

I own a wholesale business in ghatkoper area i used to source airfreshner and other products from ashirwad trading vickroli who is distributor of the godrej consumer products company sales executive ramu takes my order some time when there is emergency he takes material from me give it to vendor around who has some urgent requirement in the month of may he took aer pocket from me worth apx 40, 000 and didnt pay me back on time after so many...
Helpful
Found this helpful?
1 Comment
Report
Copy
K
K . M. Jha
from Bhiwadi, Rajasthan
Aug 25, 2018
Resolved
Report
Copy
Resolved

cooling of refrigerator

Address: East Champaran, Bihar

We have purchased a frize on 24/06/2018 but from the date of beginning it is out of order. We have done three complaints but yet to be resolved. Last engineer said that it's compressure have to change. It's wiil be time taken process but not said about actual time.
Kindly do the needful.

Complain no. And date-
[protected] dt-09/08/2018
[protected] dt-13/08/2018
[protected] dt-31/07/2018...
Helpful
Found this helpful?
3 Comments
Report
Copy
N
Nazmi parween
from Darbhanga, Bihar
May 19, 2018
Resolved
Report
Copy
Resolved

technician is not responding from last three month

Address: Sheikhpura, Bihar, 811105

Purchesed godrej ac
From last 3 month its not working, it has to serviced and maintained and i am calling customer care they always saywithin 24 hour, it will be done. From last 3 months i am facing problem from customer care as they are not taking any action. Local technition also not responding.
I need to repair or replace ac as it is not working and in warranty period....
Helpful
Found this helpful?
3 Comments
Report
Copy
R
Ranjith_Ranjith
from Chennai, Tamil Nadu
Sep 21, 2017
Report
Copy

air conditioner leaking - yet to receive service despite multiple follow-ups

Address: Ernakulam, Kerala, 682031

I had purchased a godrej split ac in april 2017 from a major dealer in ernakulam. The ac apparently has a one year service warranty. Within few operations, water started leaking from the ac. I raised a complaint with the
Godrej call center. I was alloted a complaint reference number - o[protected] and name of the technician was shared with me via sms. Post the sms, the technician has not contacted me till date. I escalated the complaint...
Helpful
Found this helpful?
2 Comments
Report
Copy
S
Surya Prakash B
from Hyderabad, Telangana
Aug 19, 2017
Report
Copy

wardrobe very bad delivery

Address: Hyderabad, Andhra Pradesh, 500020

I have purchased godrej wardrobe h, i was promised that it will be delivered to home, whereas the delivery persons dropped at ground floor of apartment and they told that technicians will deliver at home and our duty is to dump the product.

Now technicians are telling we are not responsible, the sales persons and showroom who have promised to deliver are escaping.

The wardrobe is getting all the rain water and...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
Varun Gupta
from Delhi, Delhi
Aug 4, 2017
Resolved
Report
Copy
Resolved

godrej split ac model no. gsc 18 fgw 5 wog grbal 1.5t 5*

Address: New Delhi, Delhi, 110054

I had purchased a godrej split ac model no. Gsc 18 fgw 5 wog grbal 1.5t 5*, keeping in mind godrej is a renowned company and being india based company there will be less issues on after sales. We had also purchased a 4 year extended service protection from godrej - [protected].

I had complained on 27th july 2017 and 08th july 2017 of the ongoing issue of a/c not working properly. The complaint was attended to and i was told...
Helpful
Found this helpful?
2 Comments
Report
Copy
S
swetha gopal
from Nalgonda, Telangana
Feb 22, 2017
Report
Copy

Delay of the product

Address: 500047
Website: Godrej interio

Bought chairs as we aren't satisfied we exchanged and bought TV wall unit in. Godrej interio on Jan 2nd 2017. They said within 10 days they will take back chairs and deliver TV unit . Such irresponsible employees, they are giving false reasons and delaying .The chairs box is occupying space . To deliver product we bought people are giving reasons since 2months. Will you agree if we don't pay money. Will you give our money back or will you...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
Dr ARAVIND kULKARNI
from Mumbai, Maharashtra
May 2, 2011
Resolved
Report
Copy
Resolved

eXPERT Hair dye

Address: Haveri, Karnataka

I have been using the reffered hair dye for almost ten years. But today when I applied the dye there was severe allergy leading to breahlessness, palpitation and ithing through out the body, which lasted for two hours untill my doctor advised to take citrzine tab. I feel that there is care lessness in mixing the chemicals and I SUGGEST THAT THE COMPANY SHOULD STOP SELLING THE PRODUCT...
Helpful
Found this helpful?
2 Comments
Report
Copy

Godrej Consumer Products Recent Comments

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

New Member Registration

Already a Consumer Complaints member? Log in now
  •            
    or

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Consumer Complaints? Register now.
  •            
    or
Loading, please wait...


Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR